Painting Chargehand

**Job Overview**

To act as a Painting Charge-hand within a Hard Services delivery team acting as a first point of contact for client and team employees taking a proactive approach to customer care and any day to day issues including delivery, quality, health, safety, environmental and resources.

**Main Duties**
- Proactively deal with all client queries providing feedback and escalate where appropriate.
- Ensure all planned and reactive, works are scheduled, planned, delivered and updated on Archibus in line with contract requirements.
- Initiate stakeholder discussions to identify and agree appropriate safe system of work to progress tasks, promptly preparing SSOW documentation to undertake works in line with legislative, client and MITIE requirments.
- Ensure adequate pre job briefs, supervison arranegements, workface inspections, quality assurance and LFE is completed thorught works.
- Take a proactive approach to WIP including progress updates, issue resolution, forcasting, escalation and completion.
- Work with the planning team to schedule all planned and reactive task, ensuring efficient utilisation of resources to deliver optimum performance.
- To report all incidents, accidents and near misses including non compliant or unsafe conditions at the earliest opportunity.
- To attend and fully participate in training and appraisal activities as required for the team

To assist management and supervisor with all reasonable requests and undertake additional duties in line with capabilities

**What we are looking for**
- Relevant Painting trade background
- Must have ability to liaise with client respresentatives and management.
- Be able to organise work and liaise with operational teams
- Good general knowledge of facilities services, operational practices.
- Understanding of site procedures would be advantageous.
- Previous experience of team leader or supervision roles would be advantageous
- IOSH Managing Safely certificate (will be provided)
- Full clean driving license
- Co-ordination and facilitation skills are essential.
- Good time management skills
- High level of computer literacy is desirable.