Customer Service Advisor

3 weeks ago


Washington, United Kingdom 1st Choice Recruitment Full time

Our client based in Washington, Tyne and Wear is currently recruiting for a Customer Service Advisor to join there busy team

Roles:

- Dealing with customer enquiries
- Liaise closely, and work together with the other service departments, to book in service/maintenance visits for our clients customers
- Ensuring customer KPIs are met
- Invoicing and the preparation of reports on request
- Ensure Service Contracts are renewed and activated accordingly, using our CRM system
- Organisation and attention to detail is a must

**Benefits**:

- 25 Days Annual Leave + Bank Holidays
- SMART Pension Scheme (Enhanced Company Contributions)
- Life Insurance
- Healthcare Support, including an Employee Support and Assistance Programme
- Employee Discount Platform
- Internal Recognition & Reward Schemes
- Up to £23,000 per annum

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.



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