Scheduler

5 months ago


Killingworth, United Kingdom Proactive Personnel Full time

Proactive Personnel are currently recruiting for Install Coordinators/Schedulers for a large fire and security company that covers the UK, they are very successful in what they do due to the service they give and because of this growth they are looking to recruit more people in the Installations part of the business.

**Duties**:

- Calling, texting and lettering tenants to book appointments for operatives to attend.
- Updating the CRM with confirmed appointment times and noting the accounts.
- Sending updated access details to the operatives on the field.
- Creation of calls for each contract when they come through.
- Relating with housing manager on common area actions and updating the site details of common area access.
- Planning & scheduling efficient routes for the engineers from confirmed appointments.
- Ensuring the engineers have enough planned work for each day

Qualifications/Experience
- Excellent organisational and administration skills
- Knowledge of CRMS
- Inbound and outbound call handling

Company benefits:

- Up to £25,000pa
- Employee Assistance Programme
- Mindfulness and/or meditation apps
- Employee Discounts (supermarkets, eating out, clothes, gyms etc.)
- Doctor Care Anywhere (24/7 access to an online GP and prescription service)
- 23 day’s holiday excluding bank holidays, with the ability to increase up to 25 days

Monday - Friday 08:30-17:00

This can be office based/Hybrid/WFH however you will be needed to go in to the office for training.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have experience working with booking/scheduling engineers/trades for projects?

Work Location: In person

Reference ID: Killingworth-Scheduler


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