Hotel Housekeeping Supervisor

2 weeks ago

Ambleside, United Kingdom Langdale Hotel and Spa Full time

Job Advert

**Hotel Housekeeping Supervisor**

Salary **£11.77**

Schedule **39 Hours**

**Who We Are**

The Langdale Estate is a 36-acre woodland estate boasting a range of holiday accommodation nestled in the heart of the Lake District National Park. We offer our guests luxury, fun and unique experiences that connect with our environment and engage with our local communities.

To help us deliver those experiences, we choose people who share our philosophy of putting the planet and our people first. Our teams are full of people with passion, personality, and knowledge. We want people who want to make a difference and who care about creating a guest experience that is special and memorable.

**Hotel Housekeeping**

Set against a backdrop of breath-taking scenery, the Langdale Hotel offers guests a choice of 52 immaculately presented hotel bedrooms for our guests to enjoy. Our Hotel Housekeeping team are responsible for caring for these rooms along with the hotel’s public areas, and they take pride in the work that they do. The high standards of our hotel rooms are a big reason why people return to our hotel time and time again, making this role crucially important to the happiness of our guests.

**Our Hotel Housekeeping Supervisor**
- Assist with supervision of day to day running of the department, checking rooms are to a high standard and to work to achieve a positive team spirit both within the housekeeping team and the rest of the Estate.
- To support with the cleaning when needed
- Deal quickly, politely, and efficiently with any guest queries, requests, or complaints, to achieve maximum satisfaction.
- Assist the Housekeeping Manager with any administrative day to day work as required.
- Maintain excellent customer and other department relations.
- To delegate and ensure all staff members are fulfilling their duties, in the absence of the Housekeeping Manager, ensuring that the daily and weekly duties are performed to a high standard.
- Ability to supervise the Hotel Housekeeping team.

**What We Offer**

We know how demanding the hospitality industry can be, that’s why we will always look for ways to support, nurture, and grow the talent that we have. This starts with a fair and competitive wage, that is industry benchmarked and reviewed annually.

Whilst the industry is demanding it is also rewarding. We provide internal and external training to help you get the most out of your role, and for those who have the drive and ambition to seek more we can curate bespoke development plans to help you further your career.

We are always moving forward, and we look for people who are up for a challenge and want to move forward with us. Maybe you are looking for a start in your hospitality career or perhaps you’re already a seasoned pro, our teams are ready to teach and to be taught.

**Langdale Estate Little Extras**
- **_
Be our guest _**_with a yearly complimentary stay in our Langdale hotel, B&B rate for one night._
- **_ Get fit for free _**_with complimentary access to our Fitness and Leisure Facilities._
- **_ Get fed for free _**_with meals available in our staff canteen._
- **_ Get recognised_**_ with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar._
- **_ Get a bonus _**_of up to £300.00 with our Refer a Friend scheme._
- **_ Get Support_**_ with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders._
- **_ Get it for less_**_ with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel, and Stove Restaurant alongside external Discounts such as Kendal Physio, Windermere Cruises, and B&Q Trade._
- **_ Get Security_**_ after 6 months service you will gain enhanced Sick Pay and Life Cover up to twice your salary._

**Equal Opportunity Employer

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