Dua Manager

3 weeks ago

London, United Kingdom mbf. Full time

**Role: DUA Manager**

**Role outline**:
The DUA Manager will assist the Head of DA Management in a range of activities, relating to the management and oversight of all Delegated Authority business. The DUA Manager will work closely with all underwriting teams which write business on a delegatedbasis.

**Reporting**:
The DUA Manager reports to The Head of DA Management.

**Duties and Responsibilities**:
The duties and responsibilities outlined in this section provide an overview of some of the main areas this role covers.
- Assisting with oversight, monitoring and development of the group owned coverholder
- Assist with pre-renewal due diligence, working with underwriting and other stakeholders to ensure an efficient and robust process following company guidelines.
- Maintaining ongoing coverholder due diligence, records, and data within the approved coverholder database
- Oversight of Lineslips and other forms of delegation in accordance with internal policies and requirements
- Tracking, reporting and escalating issues to underwriting and relevant committees including exceptions to the binder terms (granted authority, approved locations, etc.)
- Review, asses, and report on product approval and conduct risk matters in line with internal policies
- Involvement with the third party coverholder audit process, including scheduling, instructing, and following up on findings/recommendations of Audits via AIMs and/or the relevant Brokers
- Proactively engage and represent the company in relevant Lloyd's market forums where applicable
- Contributing to other Syndicate / Lloyd's projects as they emerge
- Ensure appropriate levels of service are maintained, both to internal as well as external stakeholders
- Ensure that the company is continually meetings it's obligations regarding the underwriting and maintenance of its DA portfolio, including adherence to Lloyd's Rio Principles.

**Knowledge Required**
- Understanding of Lloyd's coverholder requirements
- Thorough understanding of all varying types of delegated underwriting
- Understanding of coverholder auditing requirements
- Understanding of conduct and product risk considerations
- Lloyd's Atlas System
- Lloyd's Aims/DAM System
- Lloyd's DCOM System

**General Skills**
- **Planning** - Ability to manage time effectively by prioritising own workload to ensure deadlines are adhered and planning ahead accordingly
- **Interpersonal** - Build and manage internal and external relationships utilising negotiation and influencing skills
- **Organisational** - Highly organised with the ability to meet the demands of both internal and external 'customers,' understand their needs and act promptly in response to requests and keep 'customers' regularly updated
- **Problem Solving**:

- Ability to solve problems promptly and efficiently
- **Data Analysis**:

- Able to analyse data and reach conclusions, including management information
- **File and Data Management**:

- Able to keep accurate records in an efficient manner in accordance with internal policies and procedures
- **Service Standards**:

- Ability to provide a high level or service, meeting business standards and Agency targets

**IT Skills**
- **Microsoft Systems** - Word, Excel, Outlook and Teams
- **Data Entry** - Accurate keyboard and data input skills
- **In-house Systems -**Skyline, Access, Cascade, Document Repository System

**Other**
- **Continuing Professional Development -** Willingness to continue to develop technical knowledge through formal and informal learning, both internal to the firm, and externally
- **Qualifications -** ACII or progression towards advantageous

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