Insurance Broker

Smart Sure Business Insurance Services, one of the UK’s fastest-growing Insurance Brokers, are seeking a New Business Broker with a passion for people and customer service to join our Commercial Insurance branch in Littlehampton.

Our Broker Team specialises in providing bespoke & tailored Insurance solutions to a broad range of commercial clients in the UK.

Due to exciting growth in our Commercial Lines portfolio, we are looking for a Broker who will complement the team and bring experience, professionalism and above all, people skills.

This exciting new role will provide you with the perfect opportunity to continue or build a career in Insurance through managing existing client enquiries, to building new business through internal and external referrals.

You’ll be provided with comprehensive and intensive training to enable you to achieve a high level of technical ability, together with professional level of understanding, in order to excel in your position.

On a day-to-day basis, your responsibilities will include:

- Effective management of an existing portfolio clients
- Providing support to your clients and answering the queries of prospective clients
- Utilising the CRM (HubSpot) to effectively manage administration, renewals, quotes and new business
- Develop strong relationships with clients and build your portfolio through warm leads and recommendations

Please note that this role will involve a training period, during which you will be required to sit through several tests to ensure that you have gained full exposure to all aspects of the role. It’s therefore essential that you are able, willing to learn and dedicate yourself.

**SKILLS & EXPERIENCE**

You’ll be the first point of contact for incoming enquiries and, at times, discussing personal and confidential matters with clients. It’s therefore essential that you can communicate with care and empathy and, importantly, have good listening skills.

We’re particularly looking for:

- Previous experience working within a business insurance environment with a good knowledge of Insurance & protection products preferred but not necessary as if you have the right character & attitude, we will train you
- Excellent customer service skills with the ability to build and nurture relationships
- Effective, confident and considerate communication and an ability to adapt your communication style appropriately to your audience
- Ability to demonstrate compassion, empathy and high levels of integrity and discretion
- Organisation, accuracy and attention to detail
- Passion, energy and the ambition to succeed and grow
- Intuitive thinking and strong decision-making skills
- A positive approach to learning, taking on board new concepts quickly and executing them with accuracy and diligence
- IT confidence - experience using MS Excel, Word and Outlook and, ideally the use of Hubspot CRM system

Whilst we naturally welcome professionalism, accuracy and technical ability, we put a high value on personality, team fit and the ability to make a positive difference to the team and to the wider company.

**REWARDS & BENEFITS**

We love working with great people and are passionate about providing a supportive and nurturing environment. We want you to be at the top of your game, so will actively encourage regular training and personal development through peer mentoring, lunch & learn sessions and external training.

You’ll thrive on being challenged in a role that provides balance and reward in equal measures and, in return, you’ll benefit from:

- A rewarding role within a supportive and fun working environment for a company with an exceptional industry-wide reputation for growth and development
- A generous annual salary, reflective of your experience and commitment
- Monthly Performance related Bonus
- 28 days annual leave (Including Bank Holidays)
- Auto Enrolment Pension

**WHY CHOOSE Smart Sure Business?**

Smart Sure Business is one of the UK’s fastest growing business Insurance Brokers with an enviable market reputation for providing exceptional service and bespoke insurance solutions to a broad spectrum of national clients.

Our delivery of high quality, bespoke services is backed by our core values: Passionate, Expert, Straightforward and Ethical and we look for people who can demonstrate these consistently.

**Equality & Diversity Commitment**

A role with Smart Sure Business will offer you the chance to learn and develop, progress and succeed and to work with a great bunch of people in a friendly and supportive environment.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Flexitime
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Work Location: One location

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