Apprentice Parts Advisor

2 weeks ago

Kirkwall, United Kingdom MacGregor Industrial Supplies Ltd Full time

**Job Title **Apprentice Parts Advisor

**Hours **40 Hours per week (plus Saturday rota 1 in 2)

**Location **Kirkwall

**JOB** **OVERVIEW**

**KEY** **RESPONSIBILITIES**

MacGregor Industrial Supplies sells, services, repairs and hires a wide range of equipment including lawnmowers, chainsaws, ATV’s, Generators and Pressure washers.

The Parts Department plays a key role in supporting all areas of the division and providing an excellent service to customers.

Our Apprentice Parts Advisor will learn and carry out the following key responsibilities:

- Ensure the efficient operation of the parts department.
- Assist in the provision of a comprehensive parts service to the workshops, general public and account customers.
- Pro-actively sell parts to customers.
- Learn how to operate company computer systems and use efficiently.
- Understand parts inventory control including purchasing, receipt, storage, issue and despatch.
- Identify and resolve stock control issues and liaise with department supervisor and colleagues.
- Stock replenishment.
- Carry out rolling stock checks to ensure stock levels are accurate.
- Provide direct support to all levels of MIS Ltd staff towards maintaining the highest level of customer service and upholding the good name of MIS Ltd.
- Understand the importance of processes and procedures and the need for an organised and tidy work environment.

**SKILLS & EXPERIENCE**
- Willing to undertake a detailed training programme and commit to attending any relevant training blocks at an external location, which may require travel and staying away for up to 1 week at a time.
- Have good communication and customer service skills when dealing with customers and colleagues.
- Be a good team player.
- Be organised and methodical when approaching tasks.
- Possess good numeracy, literacy and IT skills.

**BENEFITS**
- Monday to Friday (Saturdays on Rota if specified)
- Employee discount
- Staff uniforms
- Death in Service Benefit
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
- Extra holiday after one year

Schedule:

- Monday to Friday

Work Location: In person

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