Functional Expert

**What's the role about?**

This is an exciting opportunity to join the team at Herbert Parkinson as a Functional Expert where you will be supporting the Filled Products Production Manager in managing the daily operation of the department. You will work between the factory floor and customer services and will be dealing with any quality issues or queries.

**What you will be doing?**

As a Filled Products Functional Expert you will be:

- Working closely with the Production Manager
- Assisting the Filled Production Manager in ensuring a high quality level of work output from Filled Operational Partners.
- Completing time cards
- Reporting and scheduling
- Planning for future resource
- Dealing with Returns and faulty products in the dept liaising with the Purchasing dept.
- Covering duties in Production Managers absence ie, weekly team briefs, updating management cell packs
- Be prepared to cover production where needed to cover holiday, sick etc.
- Have understanding of how the machines work and be able to troubleshoot basic issues without the need for maintenance. If not reporting to maintenance through Emaint system

**Our Functional Experts love working for us because**:
“It is a unique area of the business where Partners are part of a quality driven team delivering bespoke products to our valued customers and can demonstrate a high level of skill in their work.”

**What you will have?**
- Able to influence and persuade
- Able to build effective relationships
- Strong communication skills
- Excellent organisational skills
- Demonstrates drive and enthusiasm
- Willingness to tackle difficult issues
- Experience leading teams, preferably in a production environment

**What else can you bring?**
- Previous experience of working in a production environment
- Experience of performance management
- Brings people with them
- Has a systematic approach to problem solving
- High level of IT literacy and use of Google Mail and sheets

**Application process**:
**Please note**:
Working in Partnership for a happier world - our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

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