Medical Secretary
2 weeks ago
With demand on our services at an all-time high, the role our department provides has never been more critical.
**We will give you**:
- The chance to make a difference to people in our local communities
- A mix of both office and homeworking
- A range of Monday to Friday hours to suit you
- Career development opportunities
Positions available at The Royal Oldham Hospital, Rochdale Infirmary, Fairfield General Hospital and Whitney Court plus home working.
All working hours and working patterns will be considered, full-time and part-time hours available.
**As a Medical Secretary your main duties will cover**:
- Medical audio transcription of clinical correspondence
- Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department
- Update NPSA16 investigation tracker following transcription of correspondence
- Deal with internal and external telephone enquiries from patients, staff and external agencies
- Undertake routine office duties including printing, scanning and filing
- Organising your workload to meet our KPI’s
**To do this we need you to**:
- Be able to prioritise your workload effectively
- Pride yourself on being organised
- Have an excellent eye for detail
- Be confident using a computer and Microsoft Office
- Have an excellent telephone manner
- Be able to communicate effectively and manage patient expectation
- Strive to give our patients an excellent customer service
- Be enthusiastic, resilient, confident, and committed
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.
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