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Medical Secretary

1 month ago

Edinburgh, United Kingdom Riverside Medical Practice Full time

**Are you a health service administrator with additional experience in clinical coding and workflow management? If you’re looking for a part-time role that fits around your other responsibilities and want to join a friendly, expert team then this might the role for you**
- Part-time
- 4-5 days a week, number of hours each day negotiable but must start by 9am
- Closing date Wednesday 12 June
- “This is a supportive and positive place to work. It’s a vibrant, friendly Practice and staff really have a voice here: if I raise things I’m listened to. It’s a great team, doing great work.”_ Riverside staff member

We’re looking for a self-motivated healthcare administrator with excellent attention-to-detail, and solid experience in a General Practice or other NHS setting, to join our friendly team.

This post will be an exciting challenge for someone keen to use and develop their existing administration skills, supporting our clinical team by workflowing tasks around the Practice accurately and efficiently.

Working in our large, dynamic general practice you’ll work closely with two other members of our administrative team, which sits within our broader team of 50 including GPs, nurse specialists, triage nurse practitioners, and our Reception team.

For us, it all starts with our team. The people who work here are the most important thing to us, so we try hard to make this is a place where people want to work, with regular team events planned and a supportive atmosphere in the office.

**Benefits**
- c. £25,500 pro-rata dependent on experience
- SPPA (NHS) pension (with continuity if you’re an existing SPPA member)

**Main responsibilities**
- Reporting to the Practice Manager, work within our secretarial team to provide comprehensive medical secretarial and administrative support to the wider Practice team, and to help meet patient needs.
- Share responsibility for reviewing all incoming mail into the Practice on a daily basis - including test results and updates from hospital and other healthcare teams - and filing communications or workflowing tasks to other members of the Practice team as appropriate.
- Analyse and interpret complex medical information, adding appropriate clinical coding when details of diagnoses, co-morbidities or procedures are shared with the Practice.
- Supporting the management of the Practice recall system, for patients with specific health condition.
- Electronic filing and summarising of patients’ medical notes
- Ensuring referrals and communications to other healthcare colleagues are sent appropriately, in an accurate and timely manner.
- Using searches to produce data reports, as required by the Practice Management team
- Communicating directly with patients, NHS and external organisations to resolve administrative issues and queries.
- Working collaboratively and contributing to the effectiveness of the team, by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
- Completing other administrative tasks as required by GP Partners or Practice Manager.

This job description is not exhaustive and may be adjusted from time to time.

**You must have**
- Administrative experience in a healthcare environment, with additional experience in managing workflow, coding and medical secretarial support
- Good IT literacy, with knowledge of Microsoft Office and clinical IT systems, ideally including Vision and Docman
- Excellent time management skills, with experience managing your workload independently, with an ability to prioritise in line with deadlines
- Excellent attention to detail, with a methodical approach to tasks and commitment to quality
- Effective verbal and written communication skills, with the ability to communicate with both patients, NHS organisations and external parities in an appropriate and professional manner.
- High degree of discretion and experience handling sensitive patient information in a confidential way, in line with NHS requirements
- Strong interpersonal and organisational skills, which enable you to develop effective working relationships with the rest of the Practice team.
- Ability work in line with Practice health & safety procedures
- Ability to work well within a team and a strong commitment to our efforts to create a positive culture, for the benefit of both patients and staff

**It’d be nice if you had**:

- Experience of working in General Practice, although this isn’t essential
- A qualification or evidence of training in relevant disciplines, for example clinical coding. medical secretarial work or IT

**About us**
Riverside Medical Practice is based in Musselburgh, close to both Edinburgh city centre and the beaches of East Lothian. We're a busy surgery with 20,000 patients, located in an area with significant health inequality. Our team are all people who are are passionate about working in this type of environment and who really want to make a difference.

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