Admin Officer Spoa Dietetics

Due to a promotion we are looking for an administrator to join our Dietetic single point of access referral to book team.

The post is Monday to Friday 8.30am till 4.30pm each day and is based at Brierfield Health Centre.

The main duties of this role is to ensure the safe and efficient management of Dietetic outpatient referrals from receipt of referral to booking of patient's first appointment.

The role is computer based so good IT skills are essential.

The department runs on the EMIS patient record and booking system. Experience working with patient electronic record systems/booking systems is desirable.

The Dietetic single point of access referal to book team is based at Brierfield Health Centre with the community Dietetic team.

The single point of access referral to book team is a friendly team made up of 6 staff - 1 team administrator and 5 administrators. The team has support from the Dietetic Admin Lead as well as the wider Dietetic Management Team and Clinical Leads.

The Dietetic Department is one of the biggest in the region and has multiple bases across East Lancashire. The department covers a wide geographical patch across East Lancashire covering both inpatient and out patients services. The team manages all the Dietetic outpatient referrals.

**Main duties include**:

- registering referrals
- sending out opt in letters
- taking telephone calls to book patient choice Dietetic appointments
- answering patient telephone queries regarding appointments
- booking clinic rooms
- supporting the referral to book process and data collection and quality

Informal inquiries welcome