Property Sales Progressor

3 months ago

Leeds, United Kingdom Lifestyle Property People Full time

**JOB DESCRIPTION**

Lifestyle Property People Ltd is a leading property investment company that helps London investors build portfolios in the buoyant Yorkshire property market. Due to our continued business growth, we are currently recruiting for a **PROPERTY SALES PROGRESSOR** to join the team.

**Job Title**: Property Sales Progressor

**Reporting to**: Delivery Manager

**Key Deliverables**:

- Ensure the average delivery timeline from Sale Agreed to Service Completion is less than 25 weeks (for 80% of properties)
- Respond to client and partner communications within 4 business hours and ensure clients are updated at least once per week

**Role Responsibilities**:

- Build relationships with clients and help them navigate our service (client facing role)
- Ensure the smooth running of the Delivery process
- Ensure the progression boards (daily), client files (weekly), metrics spreadsheet (weekly), referrals spreadsheet (monthly), and property map (monthly) are kept up to date
- Liaise with and be the single point of contact for the team, clients and partners
- Develop and implement systems and processes to ensure an efficient service
- Escalate client issues and complaints to the Delivery Manager

**Example Tasks**:

- Sending out Engagement packs to new clients
- Requesting documents from clients and carrying out Money Laundering checks
- Getting regular updates from partners (solicitors, mortgage brokers, insurance brokers, surveyors, estate agents and letting agents) and liaising with the team to provide responses to queries
- Liaising with and keeping clients up to date on progress including answering any questions they have throughout the process (client facing role)
- Closing off our service by cross-referencing and updating documents and spreadsheet, and ensuring all files are saved and named appropriately

**Skills Required**:

- Impeccable organisation and attention to detail
- Excellent customer service skills and the ability to adapt to different clients
- Logical and pragmatic problem solving skills
- Strong sense of personal responsibility and ability to complete tasks with mínimal supervision
- An Under Promise Over Deliver attitude
- Proficient with IT (Microsoft Office, Task Management systems etc.)

**Job Location**:
Home-based in **Leeds or Sheffield** with use of own mobile phone & laptop

**Part-time hours**:
10am to 4pm, Monday to Friday

**Remuneration**:
Up to £25,000 per annum, depending on experience (pro-rata for part-time hours worked)

**APPLICATION REQUIREMENTS**

**(NB: Applications without these results will not be considered)**
- Your CV

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Application question(s):

- REQUIRED - Have you attached your GeniusU personality test results?
- REQUIRED - Have you attached your latest CV?
- REQUIRED - Have you attached a cover letter explaining why you are interested in this role and how it matches your experience and qualifications? (Attach as a PDF or Word doc)

Work Location: In person

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