Cardiology Support Worker

4 weeks ago

StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

Contribute towards the provision of a professional high quality diagnostic and imaging service supporting a multi-disciplinary team. Provide assistance to both staff and patients within the investigations unit ensuring a high standard of patient care.

Contribute towards and maintain a high standard of support service for all staff groups working within the cardiac investigations unit.

Assist Echocardiographers to provide a streamlined efficient service by preparing patients for their echo exam in areas such as; getting changed, height, weight and Blood pressure checks, ECG as required.

Practice a responsible attitude towards patients and visitors to ensure they are comfortable and given the support and information they need.

Practice a meticulous approach to documentation and patient identification ensuring patient confidentiality at all times. Maintain competence using ICE, CRIS and TRAK IT systems.

Preparation of rooms and equipment. Following department procedures for routine cleaning and maintenance.

Assisting Physiologists/Cardiographers during examinations. Escort, assist and chaperone patients. Prepare sterile/non sterile trolleys.

Liaise with porters and referring wards and departments re appointments and patient preparation. Monitor waiting areas.

Support the whole multi-disciplinary team to provide a safe and positive patient experience

Basic stock control. Coordinate requirements to ensure smooth running such as linen and waste disposal.

Effective communication in various forms such as phone, in person and via electronic systems

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”

Contribute towards and maintain a high standard of support service for all staff groups working within the cardiac investigations unit.

Assist Echocardiographers to provide a streamlined efficient service by preparing patients for their echo exam in areas such as; getting changed, height, weight and Blood pressure checks, ECG as required.

Practice a responsible attitude towards patients and visitors to ensure they are comfortable and given the support and information they need.

Practice a meticulous approach to documentation and patient identification ensuring patient confidentiality at all times. Maintain competence using ICE, CRIS and TRAK IT systems.

Preparation of rooms and equipment. Following department procedures for routine cleaning and maintenance.

Assisting Physiologists/Cardiographers during examinations. Escort, assist and chaperone patients. Prepare sterile/non sterile trolleys.

Liaise with porters and referring wards and departments re appointments and patient preparation. Monitor waiting areas.

Support the whole multi-disciplinary team to provide a safe and positive patient experience

Ensure all equipment is used intelligently, reporting faults to senior member of staff. Reporting of incidents involving patients, staff and equipment to senior staff and via InPhase reporting system.

Basic stock control.

Coordinate requirements to ensure smooth running such as linen and waste disposal.

Effective communication in various forms such as phone, in person and via electronic systems

Demonstrate good analytical skills with the ability to make judgements on prioritising tasks and patient care.

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