Digital Support Officer

4 weeks ago


Welwyn Garden City, United Kingdom The Talent Set Full time

Job description

The Talent Set are working with a fantastic NHS organisation supporting them in their search for a Digital Support Officer for a 6-9 month contract role.

**Key responsibilities include**:

- Have advanced knowledge in all software supported by this team by enhancing knowledge of the systems from an operational aspect but also the way it is utilised by our organisation
- Work alongside the Project Managers/wider Technology & Innovation team to maintain apps, software and other organisational systems implemented by the Technology & Innovation team.
- Implement departmental policies within own working area and propose changes to working practices as a result of new guidelines or legislation.
- Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally. Expected to be the key specialist in digital communications

**Person specification**:

- Significant experience in project management, digital communications management or supporting change management processes
- Advanced report and communication writing skills
- Ability to assimilate complex information sufficient to advise, support and disseminate
- Policy and procedure development and implementation
- Advanced IT skills in analysing reporting on and presenting complex data
- Knowledge of project management methodologies and/or health information/corporate systems development
- Excellent knowledge of a range of online and digital communications platforms (including social media), developing online content and using analytics to ensure effective communications
- Knowledge of good practice in website structure and development including experience in developing and delivering user training programmes
- Highly developed verbal communication skills
- Experience of leading change and innovation
- Report writing
- Presenting papers and information at both informal and formal internal or external events, meetings, and committees - to large groups of people

**What's on offer**:
This 6-9 month contract role, with a salary of £33,706 - £40,558 pro rata.
This is a hybrid role with 1-2 days a week in their Hertfordshire office.



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