Bank - Patient Access Officer

6 months ago

Handforth, United Kingdom HCA Healthcare UK Full time

**BANK - Patient Access Officer**

**Locations**:
**Mancheste**r - The Christie Private Care**

**Cheshire - The Wilmslow Hospital**

We’re looking for Patient Access Officers to join our teams across our facilities in Manchester and Cheshire on a bank basis. This is your opportunity to become a vital part of the UK’s largest private healthcare provider by joining our Patient Access department. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.

Your duties as a Patient Access Officer will include providing a comprehensive range of administrative services to consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway. In this role, you will be able to facilitate the patient’s experience by providing a 5-star and world class service to our internal and external stakeholders through a seamless patient journey with a high level of customer care at all times whilst handling a high volume of activity.

**Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients**. Other’s may think this is just a role in Patient Access, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.**

**What you’ll do**:

- Greet patients and visitors with a friendly and professional demeanour.
- Communicate efficiently and professionally to all internal and external stakeholders.
- Maintain accurate and up to date information on the hospital database during the patient journey.
- Formally pre-register or register all patients onto HCA databases.
- Ensure all relevant Patient documents are signed and scanned to the patient accounts.
- Respond to telephone, written and face to face queries.
- Respond promptly to any patient/third party requests.
- Manage patient waiting areas to ensure the Patient Access Service runs smoothly.
- Coordinate and facilitate all patient bookings where applicable.

**What you’ll bring**:

- Previous Administrative experience in a client/customer facing role.
- Excellent customer care skills.
- Accuracy and attention to detail
- Computer literacy including Microsoft Office - Excel.
- Excellent verbal and written communication skills.

**Why HCA UK?**

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

**Diversity and Inclusion**

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

LI-HA1

  • Office Administrator

    6 months ago

    Handforth, United Kingdom Air Temp Solutions (NW) Full time

    Air Temp Solutions NW is one of the UK's leading specialists in Air Conditioning & Ventilation installation. We are looking for an Office Administrator to join our team. We are looking for somebody that is experienced with the software systems we use and has experience in a similar role. **Role includes**: - Issuing invoices to clients on time every...

  • Mental Health Nurse

    5 days ago

    Handforth, United Kingdom CV-Library Full time

    Mental Health Nurse - Adult Acute Services Location: Cheadle, Manchester Salary: £36,291 - £38,716.08 (DOE) Hours: 37.5 hours per week Vacancy Type: Permanent - Full Time Overview: Our client is seeking a Mental Health Nurse to join their Adult Acute Services team. The role involves providing high-quality care to adult patients with mental...

  • Animal Care Specialist

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    We are a dynamic veterinary practice seeking an experienced Veterinary Surgeon to join our small animal team at Cathedral Vets Ely. As part of the Companion Care and Vets4Pets group, we pride ourselves on providing exceptional patient care and creating a supportive work environment.As a Veterinary Surgeon with Cathedral Vets Ely, you will be responsible for...

  • Veterinary Surgeon

    4 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Role Overview: We are seeking an experienced Veterinary Surgeon to join our team at Vets4Pets Luton. As a key member of our team, you will be responsible for providing high-quality patient care, working closely with our experienced veterinary team to deliver excellent standards of care.About the Role: As a Veterinary Surgeon at Vets4Pets Luton, you will have...

  • Veterinary Care Specialist

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Transform Your Veterinary Career with Vets4Pets TrowbridgeWe are seeking an experienced small animal veterinary surgeon to join our thriving practice in Trowbridge. As a valued member of our team, you will have the opportunity to develop your skills and knowledge in a supportive and inclusive environment.About the Role:This is a fantastic opportunity for an...

  • Veterinary Specialist

    4 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    About the RoleWe are seeking a highly skilled Veterinary Surgeon to join our team at Vets for Pets. As a Veterinary Surgeon, you will be responsible for providing high-quality medical care to our patients.Key ResponsibilitiesPerform surgical procedures, including routine operations and emergency surgeryConduct thorough examinations and diagnose medical...

  • Chief Veterinary Medical Officer

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    OverviewWe are a dynamic and compassionate veterinary practice committed to delivering exceptional pet healthcare and customer service. Our team of dedicated professionals is passionate about making a positive impact on the lives of our patients and clients.SalaryThe successful candidate will receive a competitive salary of £65,000 - £80,000 per annum,...

  • Veterinary Care Specialist

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Company OverviewVets for Pets is a thriving veterinary practice dedicated to delivering exceptional care and compassion to our furry friends. Our purpose-built clinic in Newton Abbot boasts state-of-the-art facilities, ensuring the best possible outcomes for our patients.We're passionate about creating a welcoming environment where our team members feel...

  • Veterinary Nurse

    2 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Veterinary Nurse Opportunity at Vets for PetsWe are seeking an experienced Registered Veterinary Nurse to join our dedicated team at Vets for Pets, a busy 1st opinion practice in a prime location.As a Veterinary Nurse with Vets for Pets, you will be responsible for providing exceptional patient care and supporting our veterinary surgeons in delivering...

  • Veterinary Care Specialist

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    We are looking for a Part-time Registered Veterinary Nurse to join our welcoming team at Vets for Pets in North Nottinghamshire. Our small animal practice prioritizes work-life balance and values our nurses as essential members of the team.About the Role:You will be part of a supportive nursing team, with opportunities to get involved in all aspects of...

  • Veterinary Medicine Specialist

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    About UsWe're a diverse and dynamic team passionate about delivering exceptional veterinary care to our furry friends. Our state-of-the-art facilities and dedicated staff ensure that every pet receives the highest level of care and attention.Job DescriptionWe're seeking a highly skilled Veterinary Surgeon to join our team in Kidderminster. As a key member of...

  • Animal Care Specialist

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    About UsAt Bedford Companion Care, we pride ourselves on providing top-notch care to our furry friends. Our state-of-the-art equipment and experienced team ensure that every pet receives the best possible treatment.Job OverviewWe are seeking a skilled Animal Care Specialist to join our team in Bedford. As a key member of our staff, you will be responsible...

  • Veterinary Nurse with Excellent Diagnostic and Imaging Skills

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Farnborough Vets for Pets is a busy 1st opinion practice that offers a rewarding full-time position for an RVN. With a varied case load, including a visiting orthopaedic surgeon, we provide excellent opportunities for career growth and professional development.Our state-of-the-art facilities boast advanced diagnostic and imaging equipment, including x-ray,...

  • Veterinary Practitioner

    4 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    About the RoleWe are seeking a dedicated and experienced Veterinary Surgeon to join our supportive and close-knit team at Swansea Vets4Pets.As a Veterinary Surgeon, you will be responsible for providing high-quality patient care, working closely with our experienced team of vets, nurses, and support staff to deliver exceptional care to our patients and their...

  • Clinical Director Opportunity at Vets for Pets

    4 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    About the Role:We are seeking an experienced Clinical Director to join our team at Vets for Pets. As a Clinical Director, you will be responsible for leading our clinical team and contributing to the overall direction of the practice.About Us:Vets for Pets is a well-established practice with a strong reputation for providing high-quality care to our...

  • Veterinary Nurse

    2 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Our thriving small animal practice in Torquay is seeking an experienced Registered Veterinary Nurse to join our close-knit team.About the Role:We have a varied and interesting caseload, offering you the opportunity to develop your experience and use your nursing skills to their full potential. Your key responsibilities will include nurse consults, 2nd vacs,...

  • Veterinary Surgeon

    6 months ago

    Handforth, United Kingdom Vets for Pets Full time

    Leighton Buzzard Companion Care is seeking an enthusiastic Veterinary Surgeon to join their friendly and supportive team.  You will be joining a local, RCVS Practice Standards Accredited clinic where Roman, our Veterinary Partner has clinical freedom and you will also have the support and benefits of working for the Vet Group. The team sees a wide...

  • Small Animal Practice Registered Veterinary Technician

    1 week ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Vets for Pets is a dynamic and forward-thinking small animal practice seeking a highly skilled and motivated Registered Veterinary Nurse to join our team. Based in Torquay, we offer a unique opportunity to develop your skills and experience in a varied and interesting caseload.As a key member of our team, you will be responsible for delivering exceptional...

  • Veterinary Nurse Position in Southampton Area

    3 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Company Overview: Vets4pets is a friendly and fun veterinary practice located in Eastleigh, near Southampton. Our team of experienced veterinarians and veterinary nurses are dedicated to providing exceptional care to our furry clients. As a Veterinary Nurse at Vets4pets, you will be an integral part of our team, supporting our veterinarians in providing...

  • Veterinary Care Specialist

    4 weeks ago

    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    We are seeking a skilled Veterinary Care Specialist to join our team at Vets for Pets. As a Registered Veterinary Nurse, you will be responsible for delivering exceptional pet healthcare and customer service. The role involves admitting patients, monitoring anaesthetics, recovering, and discharging patients, with assistance from ANAs and an SVN with theatre,...