Billing and Credit Control Administrator
4 months ago
**Come and join the UK’s 4**th** largest independent provider in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.**
We'd like you to join us as a Billing and Credit Control Administrator at our Support Centre in Darlington.
The Finance team will operate across Active Care Group to provide a finance service centre to support the national operations of the business which operate in various aspects of the specialist care sector.
The Billing and Credit Control Administrator will report to the Credit & Fees Manager, To work as part of an Accounts Receivable team responsible for controlling all aspects of billing, cash posting, cash allocation, credit control and reconciliations of the ledgers whilst maintaining a high degree of accuracy at all times. You will manage a portfolio to the highest standards and assist the Credit & Fees Manager with key tasks, processes and any reporting or data requirements required by the business.
**What you'll be working**:
We can be flexible but you will work a total 37.5 hours per week.
- Monday to Friday.
- 9am - 5.30pm.
- Hybrid working with three days office based and two days home based.
**What you'll be doing**:
- To build a working relationship with the operating divisions/sites to ensure that the required information is received following the correct process.
- Changes to packages
- Raising customer invoices on a weekly / monthly basis as required using appropriate billing/scheduling systems
- Ensuring invoices raised are dispatched in an accurate and timely manner and identifying/ escalating any barriers to this.
- Allocating all cash received to customer accounts on a daily basis and contacting the remitters for any cash receipts which cannot be allocated.
- Saving remittance advices to a centrally accessible location.
- Investigate fee charge rate queries.
- Reconcile cash received.
- Produce month end reports.
- Continual attention to minimising debts outstanding across the group.
- Preparing credit note requests for approval by the Shared Services Director and raising credit notes in the appropriate system.
- Maintaining accurate records of credit control activity at all times.
**What you'll have**:
- Previous experience working in a similar finance role
- Proven track record in collections or credit control
- Positive enthusiastic approach with a can-do attitude
- Well organised with strength in prioritising
- Willing to adapt to new and changing processes as required by the business
**Desirable**:
- Previous experience in healthcare sector
- Strong communication skills, including ability to build relations internally and externally
- Customer focused
- Knowledge of NHS Commissioning routes for funding of Fees
- Experience of working across a multi-site business using different billing mechanisms across the group
- Experience in billing timesheet based fees
**What to look forward to**:
- 25 days plus bank holidays
- Birthday off
- Join the **Active Learning Hub **and benefit from a wide range of e learning and face to face training and development opportunities
- ** Active Reward App** giving discounts and savings on your weekly shop
- Free 24 hour confidential **Employee Assistance Programme Helpline & App **to support with legal, health, wellbeing, relationship and consumer advice
- A **Nest Personal Pension** account
- Access to join a **Medicash Health Plan** for you and your family to save money on everyday health essentials - like going to the dentist or opticians
- We recognise outstanding **Active Behaviours** via the **Active Awards** programme
- Enhanced Sick & Maternity Pay benefits
- ** Refer a Friend** **Scheme** and earn yourself up to **£1000** by recommending someone you know
- and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
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