Phlebotomist (Extended Access)

**JOB SUMMARY**:
To assist and support the Clinical Team in the provision and delivery of safe, high quality prescribed programmes of patient care.

Our extended access offer evening appointments from 18.15 - 20.45, and weekend appointments 08.30 - 12.30.

Covering sites as below
- Roman Gate - Godmanchester

Riverport - St Ives

Moat House - Warboys

Little Paxton - near St Neots

Alconbury - nr Huntingdon

Doddington

**MAIN DUTIES AND AREAS OF RESPONSIBILITY**:

- Always ensure patient safety and comfort
- Obtain patient consent for the collection of a blood sample
- Perform venepuncture, maintain accurate patient records on SystmOne and label and process samples in accordance with organisational protocols
- Ensure samples are sent to the laboratory in a timely manner
- Work collaboratively with the clinical team, seeking guidance when necessary for patient related matters
- **Confidentiality**:
Ensure that confidentiality, privacy, dignity and the needs and beliefs of patients are maintained and complies with legislation regarding the protection of personal and sensitive data, in line with West Cambs GP Federation’s (WCF) Data Protection and Confidentiality Policy. This includes but is not limited to:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- The post-holder will have access to confidential information relating to patients and their carers, WCF staff and other healthcare workers. They may also have access to information relating to WCF as a business organisation. All such information from any source is to be regarded as confidential.

**Safeguarding Adults and Children**:
It is the duty of all staff working for WCF to safeguard children and adults, report any concerns and undertaking safeguarding training at an appropriate level, in line with WCF’s mandatory training requirements and the WCF Safeguarding Policy.

**Health and Safety**:
Participates in risk assessment and assists in the promotion and maintenance of own and others health, safety and security, in line with WCF’s Health and Safety Policy. This includes but is not limited to:

- Using personal security systems within the workplace according to WCF guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe manner, free from hazards and reporting safety and infection hazards immediately when recognised.
- Ensure clinical practice is safe and effective and remains within the boundaries of competence, acknowledging limitations.
- Undertaking periodic infection control training.

**Quality Assurance, Governance and Risk Management**:

- Ensure all care and services are delivered to the highest standard at all times.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Ensure that any complaints or incidents are identified and reported in accordance with WCF policies and procedures and expected professional practice.
- Participates in and utilises the audit cycle as a means of evaluating the quality of work of self and suggest improvements where required.
- Manage and assess risk within areas of responsibility, ensuring adequate measures are in place to protect patients and staff, alerting other team members to any issues of quality or risk.
- Effectively manage and prioritise own time, workload and performance.

**Communication**:

- Utilise and demonstrate effective and sensitive communication styles to ensure patients are fully informed and consent to treatment.
- Communicate effectively with patients, carers and colleagues, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
- Communicate with and support patients who are receiving complex or emotionally sensitive information.
- Liaise and maintain effective communication with external stakeholders.

**Equality and Diversity**:
The post holder will support the equality, diversity and rights of patients, carers and colleagues, acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with current legislation and WCF’s Equality and Diversity Policy.

**Teamworking**:

- Work as an effective and responsible team member, supporting others and exploring mechanisms to develop new ways of working.
- Adopt the principles of safe practice and assessment of competence.
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery.

**Learning and Development**:

- Participate