Current jobs related to Customer Care Advisor - Nottingham - JPB Personnel

  • Customer Advisor

    3 months ago

    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...

  • Customer Service/sales Advisor

    3 months ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...

  • Client Advisor

    4 months ago

    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...

  • Customer Care Advisor

    4 months ago

    Nottingham, United Kingdom PayPacket Ltd Full time

    We are a niche payroll bureau, based in Nottingham city centre. We lead the market as the UK’s No1 service provider in our sector and are still expanding rapidly. We are looking for an additional person to join our team of Customer Care advisors who provide information, help and support to our clients and their employees. A large part of the role is...

  • Customer Service Advisor

    4 months ago

    Nottingham, United Kingdom Ramsay Health Care Full time

    Job Description Customer Service Advisor Based at our Woodthorpe site in Nottingham with hybrid working opportunities available following successful completion of probation period. Starting salary of £20,444 (full time salary), moving up to £24,000 (performance & contribution dependent) + the below benefits: - Flexible shift patterns- 25 Days annual...

  • Customer Care Advisor

    3 months ago

    Nottingham, United Kingdom Entain Full time

    **About The Role**: Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history - names such as...

  • Customer Service/sales Assistant

    4 months ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...

  • Customer Care Advisor

    3 months ago

    Nottingham, United Kingdom Entain Full time

    **About The Role**: Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history - names such as...

  • Customer Service Advisor

    4 months ago

    Nottingham, United Kingdom CARE Fertility Full time

    As a Customer Service Advisor (or Central Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility. - You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to other Care services, raising quotations and...

  • Service Advisor

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Key Responsibilities:Provide outstanding customer service and support...

  • Service Advisor

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Key Responsibilities:Provide outstanding customer service and support to our...

  • Customer Care Advisor

    3 months ago

    Nottingham, United Kingdom Immediate Media Co Full time

    **Customer Care Advisor (Up to £20,000 - 30 hours per week)** At Immediate, we’re home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and Gardeners World and Nutracheck. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live...

  • Customer Service Advisor

    3 months ago

    Nottingham, United Kingdom Enva Full time

    **Location**: Nottingham (Colwick), England **Customer Service Advisor** Location Nottingham (Colwick) Department National Job Type Full time Contract Type Permanent **Customer Service Advisor** We are looking to recruit, a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday, 08:00am - 17:00pm. **The...

  • Customer Relations Advisor

    4 months ago

    Nottingham, United Kingdom Hunter Dunning Full time

    Location East Midlands - Type Permanent - Salary Salary up to £27,000 + 26 days holiday - Ref 14406 **Customer Relations Advisor Job in Nottingham** Our client build high quality developments across the North of England and do operate throughout 10 offices. They are now looking for a Customer Relations Advisor for their office in Nottingham. **Role &...

  • Customer Service Advisor

    3 months ago

    Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** We are looking to recruit, a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday, 08:00am - 17:00pm. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on...

  • Customer Service Advisor

    4 months ago

    Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** We are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on the...

  • Customer Service Advisor

    4 months ago

    Nottingham, United Kingdom Boots Full time

    Summary Job Reference: - 210860BR Nottingham Support Office Permanent Full-time | Part-time **Customer Service Advisor** We are currently recruiting for Customer Service Advisors to join us in our busy Customer Support Centre, based at our Support Office in Nottingham. You will be working as part of our inbound Customer Service team, delivering...

  • Customer Service Advisor

    3 months ago

    Nottingham, United Kingdom Boots Full time

    Summary Job Reference: - 200063BR Nottingham Support Office Permanent Full-time | Part-time **Customer Service Advisor** We are currently recruiting for Customer Service Advisors to join us in our busy Customer Support Centre, based at our Support Office in Nottingham. You will be working as part of our inbound Customer Service team, delivering...

  • Customer Service Advisor

    3 months ago

    Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** We are looking to recruit, two Customer Service Advisors to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on...

  • Christmas Customer Advisor

    3 months ago

    Nottingham, United Kingdom Boots Full time

    Summary Job Reference: - 217365BR Nottingham, Beeston Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Nottingham Beeston store. Available shift patterns: Fri 830 1730 Sat 830 to 1730 Sun 1000 to 1630 **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...

Customer Care Advisor

4 months ago

Nottingham, United Kingdom JPB Personnel Full time

**Customer Care Advisor - Nottingham**

**Up to £23K Per Annum**

Our Client is a specialist business within their sector and are looking to grow their team with the appointment of an experienced Customer Care Advisor.

We are one of the fastest growing and exciting businesses in the UK right now. Having doubled in size in recent years to over 1,000 dedicated Fire & Security specialists across the UK, we attract the best talent in the market by offering fantastic career progression opportunities, our own in-house training academy, as well as great remuneration and benefits packages including; Royal London pensions, life assurance, paid holidays, mental health & well-being scheme, paid refer a friend scheme.

**Our Customer Care Advisors**

Will play an essential role in providing an effective and professional service to all our Customers, whilst providing excellent Customer Service to all our clients.

The role requires a proactive approach and excellent personal interaction with both internal and external Customers supporting our Customer Charter.
- Add clear customer notes to our systems & update the customer support and retention files.
- Ensuring all calls are answered within 3 rings
- Highlight any risks to client delivery to Customer Service Manager, to minimise reputational risk
- Proactive approach to management of customers workload
- Review and respond to all customer enquiries within a timely manner.
- Liaise with all internal teams to ensure effective response to customers and work completed within our Service Level Agreements.
- Issue customer reports where required
- Effective communication with internal and external customers
- Escalate any potential risks to the business to the Head of Customer Care
- As an accredited complaints handler process all complaints in line with our how to guide
- Reasonable ad-hoc requests pertaining to Customer Service

**Who We’re Looking For**
- Personality - Energy, Drive and Enthusiasm
- Excellent telephone manner with colleagues and customers
- Self-motivated with the ability to prioritise workload
- Excellent attention to detail
- Be respectful to others - Customers, Colleagues, Managers, Directors
- Excellent time management and communication skills
- Remain calm & focus on what can be done
- A positive can-do attitude
- A keen interest in resolving issues
- Interest in Customer Care is vital for this role

**RIGHT TO WORK**

**We do not offer Right to Work Sponsorship.**

**How we Attract, Reward & Retain Our Employees**

At this company, we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economical climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.
- Royal London Pension
- Life Assurance 4x Salary
- Free Parking on-site
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Paid Recommend a Friend Scheme (up to £1,000 per successful recommendation)
- Paid Holidays
- Additional Day holiday for each full year of completed service (up to 25 days)
- Paid Birthday Holiday
- Development and progression opportunities

**About Us**

From initial design, supply and installation, through to ongoing maintenance and monitoring, our company maintains the capability to help prevent, detect and monitor your Fire and Security risks. We maintain the highest accreditations available to our industry including NSI NACOSS Gold, NSI Fire Gold, BAFE and NSI ARC Gold.

We are the fire life safety and security specialist division. Together, we are the UK’s fastest growing and most innovative consortium of fire life safety and security service providers. Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.

**Equal Opportunities**

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process

**Job Types**: Full-time, Permanent

**Salary**: £15,000.00-£23,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Nottingham, Nottinghamshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person