Supply Planner

3 months ago

Birmingham, United Kingdom YG Engineering Ltd Full time

Logistics/Customer Analyst

Permanent

£24,000.00 - £26,000.00 per annum plus additional benefits

Days

Birmingham

Position Overview: We are seeking a talented and driven Logistics and Customer Analyst to join our clients growing team. This role is pivotal in ensuring the seamless coordination of logistics operations while providing exceptional customer service. If you are a detail-oriented, analytical thinker with a passion for problem-solving and a strong customer-centric mindset, we want to hear from you.

Key Responsibilities:
Analyse and optimise logistics processes to enhance efficiency and cost-effectiveness.

Monitor inventory levels and coordinate with the procurement team to ensure timely supply of materials.

Collaborate with transportation partners to streamline delivery schedules and minimise delays.

Act as a point of contact for customer inquiries, providing timely and accurate information.

Gather and analyse customer feedback to identify opportunities for improvement.

Generate reports and present findings to management, making data-driven recommendations.

Assist in the development of customer service policies and procedures.

Support the logistics and customer service teams in day-to-day operations.

Stay current with industry trends and best practices to drive continuous improvement.

Qualifications:
Proven experience in logistics and/or customer service roles within a manufacturing or engineering business - ideally supplying into the automotive industry.

Strong analytical skills with proficiency in data analysis tools and software.

Excellent communication and interpersonal skills.

Detail-oriented and highly organised.

Problem-solving mindset with the ability to think critically under pressure.

Knowledge of logistics software and systems is a plus.

Customer-centric attitude and a passion for exceeding customer expectations.

Why Join Us?

Competitive salary and benefits package.

Opportunities for career growth and professional development.

Join a dynamic and innovative team in a leading engineering company.

Be part of projects that make a significant impact in the industry.

Collaborative and inclusive work environment.

Commitment to work-life balance.

To be considered for this position, please send us your CV ASAP via. this advert

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Quarterly bonus

Work Location: In person

Reference ID: SH7Y

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