Housing Related Support Officer

2 weeks ago


Halifax, United Kingdom Calderdale Council Full time

Application closing date
28/08/2023
- Location
Halifax
- Salary
Salary Scale 5, SCP 12-17, £24,496 - £26,845.
- Package
Full Time (37 hours) fixed term.
- Job category/type
Council
- Job description**Post ref: CC743**

Please note: Internal applicants will be given priority.

Calderdale strives to develop our community to be a more inclusive economy from which everyone benefits - to reduce inequality and build a financially and environmentally sustainable future. The Housing Options Team assists members of the public to identify a wide range of tenancy and other housing issues and provide advice and support to residents to remain in their home or find alternative suitable accommodation.

Calderdale has recommissioned its Housing Related Support Contract and has identified that we’d benefit from a Single Point of Access (SPoA) for all referrals to the this service and therefore require 2 x full time 2 year fixed term posts to support the service.

**The Housing Related Support Officer will be**:

- The first point of contact for enquires from both professionals and members of the public
- Be involved in the initial set up of the referral and assessment process and then receive and evaluate all referrals for housing related support ie homelessness, young people, and older people, etc
- Undertake initial vetting and risk assessments of referrals and where appropriate check and challenge information
- Identify and understand the needs of multiple/complex needs service users
- Identify those agencies who are/have/should be involved with service users and work with agencies, providers and service users to overcome barriers to match the referral to the most appropriate housing related support provision with the primary focus on homelessness prevention.
- Will be highly organised
- Have prior experience of working in a customer focused environment with experience of managing and assessing risk
- Ideally have developed processes and maintained systems for receiving, recording and allocating work.

Employees of the Council enjoy a comprehensive reward and benefits package, which includes generous terms and conditions of employment and access to a wide range of retail discounts and lifestyle savings to name a few.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.

Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.

**Closing Date: Sunday 28th August 2023.**

Interview Date: w/c 11th September 2023

We may utilise digital interview methods.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive.

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.



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