Call Centre Agent

Overview:
**Do you want a career in Estate Agency or Lettings? If the answer to this is yes we have the ideal starter role for you based in our Gorleston-on-Sea Howard’s back office.**

**Your role will include**
- Register client details and pass to relevant in branch teams to arrange viewings
- Book property valuations
- Complete administrative tasks for our network of branches, be this building brochures, floor plans, window cards, editing photos, data input
- Work with your team to deliver success and consistently high service standards

**In order to be the best fit for this role we need you to answer yes to the below**
- I am highly self-motivated, ambitious, target-driven individual who is also **self-managed** and **flexible**:

- I have** Excellent telephone manner**:

- I am** Resilient** with the ability to work to **deadlines** and **under pressure**:

- I have the ability to **thrive in a competitive environment**:

- I have great **organisational** and **time management** skills
- I am computer literate with excellent keyboard skills
- I am known for having a good reputation for delivering outstanding customer service

Hear what some of our current staff have to say about us by clicking on the following link

**The rewards**
- Basic salary range of £21000 to £24000 per year, depending on sales experience
- Uncapped commission scheme on top of basic salary
- You will be part of the company Elevate scheme
- Dedicated training from day 1 with ongoing coaching and development to help you build your career at Spicerhaart

**Location and working hours**

The role will be based from our Howards Estate Agency back office - 158 High St, Gorleston-on-Sea, Great Yarmouth NR31 6RB.

**Finer Details**

Spicerhaart is one of the leading estate agency groups in the UK. Our independent residential sales and lettings network, which is the biggest in the UK, is made up of our seven established estate agencies in England - haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee and Darlows.

We also provide conveyancing and legal services, and offer financial services through our Just Mortgages* division.
- Just Mortgages is a trading name of Just Mortgages Direct Ltd, an appointed representative of Openwork Limited, which is authorised and regulated by the Financial Conduct Authority.

We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need:

- Legal entitlement to live and work in the UK _(in accordance with the Immigration Asylum and Nationality Act 2006)_
- We’ll need evidence of your right to work in the UK, in the form of:

- Passport/Birth Certificate

We will also need
- Proof of Address
- National Insurance

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.