Property Management Team Leader

4 weeks ago

Stockport, United Kingdom Julian Wadden Full time

We are the fastest growing independent estate and lettings agency in South Manchester and we are about making our branches a 'A Great Place to Work'. Our people are our brand and we aspire to be the employer of choice for estate agents.

As a result of our recent growth in lettings and property management and our ambitious expansion plans, we now have a Property Management Team Leader vacancy within our Heaton Moor based Property Management Team.** **You will be working alongside our fantastic team who pride themselves on fostering an enjoyable and exciting working environment.

**Benefits**

We’re proud to offer;
- Competitive salary and bonus package
- 28 days holiday including bank holidays
- Annual shutdown over the December holidays
- Loyalty days and bonus for length of service
- Annual and monthly company and branch events
- Company pension
- Funding for industry recognised qualifications - Apprenticeships / ARLA
- Modern offices
- Health Assured app for all of your wellbeing needs

**The Role**:
Typical tasks will include but are not limited to;
- Responsible for daily management of a team.
- Supply landlords and tenants with the best end-to-end property management service in South Manchester
- ‘Grow and Keep’ relationships with landlords and tenants by gaining their trust through expert advice, understanding their needs and knowing their property
- ‘Grow and Keep’ relationships with fast, accurate, right first-time service and highly effective problem resolution
- Assist in increasing and retaining managed stock to plan through ‘Grow & Keep’ approach
- Develop and maintain an advanced level of lettings and property management know how and technical expertise to impart and advise customers, branch colleagues and trainee PM colleagues
- Carry out inventories, inspections, and checkouts as required
- Have previous experience in a similar role with people management skills.
- Enthusiastic and professional client care and contact skills
- Organised and process driven, prides themselves on a 'right first time' approach
- This is not a trainee or junior vacancy. In depth Residential Property Management experience within an estate agency branch environment is essential
- Accustomed to handling and managing all aspects of the residential landlord and tenant relationship and end to end service of property management
- Experience of Reapit is highly preferable
- ARLA qualified or studying towards qualification is desirable
- Full and clean driving licence and own car which is legally roadworthy and insured for business use
- Can commit to full-time working hours including Saturdays on a rota (currently 1 in 4)
- SK4, M20 geographical knowledge highly preferable
- Must live in South Manchester

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