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Service Advisor
4 weeks ago
**Service Advisor - Gloucester -**
**Salary - £23,000 -**
**Saturday Paid as Overtime -**
**OTE - £31,000 -**
**Extensive Benefits Package -**
Our client, a busy franchised car dealership, in Gloucester has the requirement for a Service Advisor to join their successful Aftersales team.
**Responsibilities**
As a Service Advisor your responsibilities will include:
Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times
***
**Experience, Skills & Qualifications**
**Essential Requirements**:
3 years stable face to face Customer Service experience
Full UK Driving Licence
***
**Desirable Requirements**:
Motor Trade experience
***
**Remuneration & Benefits**
Basic Salary of £23,000
Saturdays Paid as Overtime (taking salary to £25,000)
On Target Earnings £31,000
Extensive Benefits Package
***
**Working Hours**
Monday to Friday 8am - 6pm
Saturday (1 in 2) - **Paid as Overtime**
Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor, Gloucester, Gloucestershire, Cheltenham, Quedgeley, Stroud, Bristol, Hereford, Swindon, Tewkesbury, Worcester, Evesham
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