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Older Persons Customer Coordinator

4 months ago

Merseyside, United Kingdom Plus Dane Full time

**Job details**:
Job reference
- 2020RR00382

Date posted
- 03/08/2023

Application closing date
- 17/08/2023

Location
- Merseyside

Salary
- £21,438 Pro Rata (£25,011 FTE) (Plus £943 car allowance pro rata - £1,100 FTE)

Contractual hours
- 30

Basis
- Full-Time Staff

Job category/type
- Support

Job description

**Contract Type: Permanent Contracted Hours: 30 hours**

**Who we are**

Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do.

Working with our customers really does change people’s lives and if you want to make a difference Plus Dane is the place to be

We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.

**What we’re looking for from you to join our team**

As an Older Persons Customer Coordinator you will provide our customers with a cost effective, high quality, enhanced housing service that meets the needs and requirements of older and vulnerable people. You will be a first point of contact for our customer, other internal teams and stakeholders, for specialist advice and assistance. The post holder will deliver a variety of initiatives that help promote good health & wellbeing, sustain tenancies and aid independent living. You will also assist maintaining the safety and security of their homes and to comply with the requirements of their tenancy agreement.

**What you’ll get in return**

We offer hybrid working which means working a 7-hour day between Monday - Friday in the office and from home.

You will be generously rewarded with a competitive salary and great benefits, including a cash healthcare plan, employee assistance programme, generous shopping discounts and a competitive pension scheme.

From the moment you join you have 35 days holiday plus bank holidays, including the days between Christmas and New Year. This is part of our commitment to our peoples’ wellbeing, which is recognised through our accreditation by the Wellbeing Charter and supported by an excellent management team and colleagues, including wellbeing champions and mental health first aiders.

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