Casual Customer Service Assistant

4 days ago


Exmouth, United Kingdom Pavilion Full time

**LED Community Leisure - Casual Customer Service Assistant**

Do you strive to consistently deliver great customer service every time? If the answer is yes, and if you like the sound of working in a local theatre with a thriving café & bar - then this opportunity is for you
**As a Customer Service Assistant, your responsibilities will be;**
- Ensure high levels of customer service and quality control are maintained at all times
- Assist in the ice-cream operations as required, including open/close down procedures, service, stock control and cash control.
- Assist with reception duties; taking bookings and general enquiries.
- Assist with the general cleaning of the facility as required.
- Drive to achieve annual targets and KPI’s.
- Maintain the areas in a clean, tidy and safe condition, in accordance with prescribed standards and report any damage or wear of furnishings, fittings or equipment to the management team

immediately.
- Ensure compliance with all health and safety practices and procedures
- Work in a safe manner, with a view to the safety of yourself, fellow workers and customers.
- Be fully familiar with and adhere to all company policies and procedures in respect of fire prevention, firefighting and fire evacuation plans and to use fire and emergency equipment only for the purpose prescribed.
- To ensure you maintain the highest standard of food & safety and food handling practices, consistent with the company and statutory requirements.

**As a Customer Service Assistant, you will need to have**:

- A positive and outgoing personality
- The ability to communicate clearly
- Previous experience in a customer service environment
- Ability to work on own initiative as well as part of a team
- Empathy with public and customers and their perceptions
- Willingness to work non-standard hours on occasions
- First Aid Training (desirable)

**As a Customer Service Assistant, you will have access to the following benefits;**
- Gym & Swim Membership
- My Staff Shop Employee Benefit Scheme
- Employee Assistance Programme & Counselling
- Self-development Online Training
- Flexible Working
- Pension Scheme
- Staff Perks Discount Card
- Voluntary Health Cash Plan
- Shout Out Award Scheme
- Cycle to Work Scheme**Location**:Pavilion, Exmouth
**Hours**:Various - daytime, evenings & weekends
**Salary**:Dependent on age & experience



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