Receptionist
4 days ago
**Obex Group - Receptionist**
**Full time contract**
**40 hours per week (working hours between 08:45 and 17:45 including alternate Saturdays from 9:00 -13.00).**
**Role includes working across our 3 Hemel practices when required in post code HP1, HP2 and HP3.**
At Obex the Receptionist is the first person our patients speak to when they contact one of our practices, they are the ambassadors of the Obex brand and are critical to the patient’s journey. We at Obex believe that as the voice and face of the Obex Dental Practice the receptionist’s role is fundamental to the success of the business. We will provide the training and the environment to allow you to deliver outstanding customer service to our patients and to develop a fantastic career at Obex.
Receptionist role and responsibilities
- Providing industry leading customer service to our patients, face to face and via telephone.
- Booking in patients and managing the appointment diary.
- Working with the Receptionist team and the Clinical team to ensure a fantastic patient journey
- Promoting Obex dental services
- Cash Handling
- Proactive complaint resolution.
Your skills and experience
- Outstanding customer service skills
- Proven great organisational skills
- Confident with Microsoft software
- Experience in a customer facing environment
- Confident communication skills
Salary and benefits:
- 28 days holiday per year inc. Bank Holidays, increasing to maximum of 38 days with increased length of service
- £10 per hour.
**Job Types**: Full-time, Permanent
**Salary**: From £10.00 per hour
Schedule:
- Day shift
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