Dental Administrative Assistant

3 weeks ago


Machynlleth, United Kingdom Powys Teaching Health Board Full time

An exciting opportunity has arisen for a Dental Administrative Assistant to join the community Dental service at Machynlleth

The post holder will provide first point of contact for the department and will be responsible for a variety of administrative and clerical duties, including managing incoming calls, enquiries and booking of patients.

The post is substantive with part time hours of 22.5 per week.

The post holder will need to have excellent organisational skills and will be required to demonstrate appropriate computer literacy.

Manages incoming telephone calls and enquires, which may be of a complex and sensitive nature, taking messages accurately, forwarding in a timely manner, ensuring confidentiality.

To undertake clerical duties in the form of receiving and booking in patients, recording patient details. To access previous records for patients attending for dental treatment, using the Dental software EXACT.

Communicate with patients to ensure medical history, consent forms and any other relevant information needed are completed on arrival.

The Community Dental Service comprises of a wide range of locations, specialities and services which involve primary dental care, consultant led secondary care, special needs and priority group patients in both the clinic and domiciliary setting. This includes Schools, residential and nursing homes, epidemiological surveys, and oral health promotion/education.

Training, development, and skill mixing of the dental workforce is encouraged and supported.

You will be able to find a full job description and person specification attached within the supporting documents.



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