Reception Shift Leader

2 weeks ago

London, United Kingdom ME London Hotel Full time

**_Be our star, join us and create your own successful story _**

We are currently looking for **Reception Shift Leader **to join our team.

About ME London Hotel, WC2R 1HA

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologiesThen you connect with the ME by Meliá brand.

**_Our Benefits Package Includes:_**
- **Competitive Salary**
- **Holidays**: 28 days’ holiday including 8 public holidays
- **Contributory pension scheme and Life Assurance**
- **Discounted dental and health cover with HSF**
- **Personal Development**: programmes designed to support your career right from the start, with unlimited access to online learning platform
- **High street discounts: with Perks at Work**
- **Paid time off to volunteer** with one of our partner charities

**_About the role, what will I be doing?_**
- To observe and make certain that all staff on duty are aware of the security, health and safety regulations.
- To be fully aware of all Reception/Cashier’s procedures and manual procedures should the computer crash.
- Supervise and organize all staff on the duty shift affording maximum cover on the desk at all times, making sure that all meal breaks are taken.
- Ensure that all special requests for regular guests, VIP’s and groups are actioned with guidance from the Reception Management team.
- Oversee all room moves with the relevant departments.
- Ensure the hotel’s credit procedure is adhered to at all times, with guidance from the Reception Management team if required.
- Assist the Reception Management team in the implementation of new procedure and co-ordination of training.
- Make certain that all tours are charged correctly and any complimentary rooms
- are adjusted upon arrival.
- Undertake any projects as directed by the Reception Management team.
- Complete any reasonable tasks as requested by any member of the management team.

**_About Meliá Hotels_**

Meliá Hotels International is a Spanish hotel chain with over 390 hotels & resorts in 40 countries. The company is one of Spain's largest domestic operators of holiday resorts and the 17th biggest hotel chain worldwide.

**In London Melia operates 3 hotels: ME London, Melia White House and Melia London Kensington.**

Become part of Melia Hotels Int. today and grow your talent with us

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