Administrator

6 months ago


London, United Kingdom SweetTree Home Care Services Full time

**Specialist Services Administrator**

**Responsible to**: Specialist Services Director

**Hours**: 37.5 hour per week, 5 days per week 9am-5pm

**Salary**: £28,000 per annum

**PURPOSE OF POST**:As Specialist Services Administrator, this individual would be highly organised and detail-orientated. The Administrator will play a vital role managing a variety of processes within the Specialist Services (Brain Injury/Learning Disabilities/Farm) to enable the Managers to effectively run the services. Our Administrator is relied upon to ensure processes are timely, effective, and accurately recorded, strong commercial acumen is key to this position to ensure effective communication among team members of all levels. The Administrator will lead on the day-to-day administrative function, which includes a wide range of responsibilities relating to Operations, Finance, HR and Sales.

**PRINCIPAL DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING**:

- Often the first point of contact at SweetTree, deal with correspondence, calls/enquiries/live chat and deliver a seamless and personal customer journey.
- Ensuring correct usage of the telephone system across the specialist services
- Pick up and effectively manage enquiries for Specialist Services, logging pertinent information on the CRM and escalating/following up as necessary.
- Send out welcome packs/brochures and any other marketing administration as required.
- Assisting managers in the setup of new clients as required, including hard folder and system set ups.
- To assist managers in ensuring correct funder information/contractual information is in place for new clients.
- To assist Managers with effective filing, including the upkeep of paper and electronic filing.
- To ensure systems used within the Specialist Services are kept up to date and accurate.
- To assist the coordination team in the weekly rota creation for clients
- To assist in the creation of Daily Support Record audits.
- To oversee the successful completion of compliance processes across the services (e.g. lateness management)
- To take and type up notes for managers as requested, particularly for investigation meetings, team meetings, requiring a high level of confidentiality.
- To take an active role in ensuring tasks are completed by admin assistants/receptionists.
- To conduct staff file audits and follow up as required, in liaison with HR.
- To complete tasks on the management system upon completion of necessary paperwork
- To assist Finance with any debt/pay related queries
- To oversee the authorisation of support worker expenses across the service, in line with company policy
- To oversee the Specialist Services calendar/room booking and assist with the booking of events.
- To assist the wider business with administrative tasks as and when necessary.
- To undertake any other administrative duties/projects as specified by the Specialist Services Director.

**PERSON SPECIFICATION**

**Essential Experience, Skills or Attitudes**:

- Essential - Administration Experience
- Desirable - AAT/NVQ Level 2 in Administration
- Excellent IT & English language skills
- Ability to multitask and prioritise with acute attention to detail
- Well-developed time management and organisational skills
- Excellent typing skills with attention to detail.
- Good Microsoft Excel and Microsoft Word skills.
- Professional discretion and ability to handle confidential and sensitive material
- Strong team player with ability to work with a diverse workforce and at all levels

**In return, we offer**:

- Ongoing support and development, with our Career Pathway with AIMs accredited training.
- 25 days annual leave plus 8 days bank holidays (pro-rata)
- A "Me day" - a day off plus £20 to spend on spoiling yourself.
- Health & Wellbeing programme
- Shopping/Services discount platforms
- Free eye care vouchers
- Free DBS check
- Company Pension Scheme
- Longevity Service Awards
- Employee Assistance programme
- Social events such as Christmas and Summer parties

**Our Commitment to Exceptional Care**:
At SweetTree, we do not just provide care - we create meaningful connections and enhance the lives of individuals we work with. We believe that every interaction is an opportunity to make a positive impact, and we are looking for a talented individual who share our vision.

**A Trusted Name in the Industry**:
SweetTree Home Care Services is a multi-award-winning leading provider, with an outstanding rating from the CQC. For over two decades, we have been dedicated to offering exceptional support and community and home-based services for our clients. Our commitment to excellence has made us a trusted name in the industry.

At SweetTree, everything we do has a heavy focus on making a positive difference in the lives of our clients. We are currently looking for a compassionate and dynamic individual to join our team, if you are an experienced professional with a passion for enhancing the lives of individuals and a commi



  • London, United Kingdom AWD Recruitment Limited Full time

    Administrator / Administrative Assistant with excellent administration, organisational and multitasking skills and strong written and verbal communication skills is required for a casual position at a well-established School Trust. **SALARY**: £12.00 per hour + Benefits **LOCATION**: Hybrid Working - Based at the office in Stanmore as well as working from...

  • Administrator

    6 months ago


    London, United Kingdom Australasian Recruitment Company Full time

    **ADMINISTRATOR** A 3-month temporary opportunity as an Administrator for a leading education provider! **ADMINISTRATOR ROLE**: - Overseeing the scheduling of interviews - Supporting with administration and diary management - Conducting phone screen interviews **ADMINISTRATOR ESSENTIALS**: - Minimum 6 months of administrative experience in education -...

  • Administrator

    5 months ago


    London, United Kingdom Recruit4Staff Full time

    Recruit4staff are proud to be representing their client, an international **Real Estate** company in their search for a an **Administrator** to work remotely in the UK with their offices situated in **London, UK.** **For the successful Administrator our client is offering**: - Up to £13.19 p/hour - Monday to Friday 0900 - 1700 - Temporary Role - Benefits:...

  • Administrator

    7 months ago


    London, United Kingdom Blue Arrow Full time

    We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities. - What does an Administrative Assistant do? Blue...

  • Administrator

    6 months ago


    London, United Kingdom Rely Recruitment Full time

    **Administrator required for a firm based in Kensington.** **Monday to Friday 9 to 5** **£24,000 - £26,000 (salary dependant on experience)** **Administrator** **Duties**: - Managing invoices going out to client and invoices coming into the business - Being the main point of contact for personnel within the company and external parties - Greeting...


  • London, United Kingdom AWD Recruitment Limited Full time

    Administrator / Administrative Assistant with previous experience in an office admin or customer service role, excellent communication and organisational skills, is require for a property / holiday and short-term rental company based in London. NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED Although you do not need previous experience you should...

  • Administrator

    6 months ago


    London, United Kingdom First Call Contract Services Ltd Full time

    **Administrator (Recruitment Resourcing)** **Immediate Start Available** First Call Contract Services are currently looking to recruit an Administrator / Commercial Support Administrator for our clients busy transport operations based in Bermondsey, SE1. Immediate interviews & starts are available. Hybrid working is available for this role, 2 set days a...

  • Administrator

    6 months ago


    London, United Kingdom Central and North West London NHS Foundation Trust Full time

    CNWL is seeking to recruit a suitably experienced and professional Administrator to join our team at Alexandra Avenue Health and Social Care Centre, located in Harrow. Administrators work closely with people who use our services, their families, friends and carers and play an important contribution in how people experience our services. Administrators are...


  • London, United Kingdom AWD Recruitment Limited Full time

    Business Support Administrator / Administration Assistant with previous admin/office administrative experience, excellent customer service, data entry and diary coordination skills, is required for an engineering consultancy specialising in investigating building subsidence damage to domestic properties. **SALARY**: £25,000 - £30,000 pro rata +...

  • Administrator

    6 months ago


    London, United Kingdom PSR Solutions Full time

    My Tier 1 client is looking for an **Administrator** to work within their HR Team. This is a temporary role for up to 12 weeks. **Administrator responsibilities include;** Data input Working form templates - leavers & starters General administrator duties **Administrator requirements;** Strong Excel Excellent attention to detail HR knowledge...

  • Administrator

    6 months ago


    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen for a permanent role as a Band 3 Administrator working for Community Services - Intermediate Care Lambeth. This is an excellent opportunity for those looking to develop their experience and skills in administration and management. We are looking for a highly organised person who is able to prioritise a busy workload in a...

  • Administrator

    6 months ago


    London, United Kingdom East London NHS Foundation Trust Full time

    Band 4 TEAM ADMINISTRATOR An opportunity has arisen to recruit an experienced Band 4 Ward Administrator to support the admin provision to the City and Hackney wards. We are looking for an enthusiastic and experienced individual who can demonstrate a ‘can do’ attitude, with a passion to be working within the adult mental health setting and who can...

  • Administrator

    6 months ago


    London, United Kingdom Digby Morgan Full time

    summary - _ croydon, london_ - _ £27,000 per year, Annual Bonus_ - _ permanent_- specialism - secretarial & admin- reference number - KP21072 - job details - Administrator - Permanent Contract - £27k starting salary + annual bonus - Immediate start - Croydon - Are you an experienced Administrator within the Construction industry? Are you looking for your...

  • Administrator

    6 months ago


    London, United Kingdom paretofm Full time

    **Administrator** **Salary**:£28,000 **Location**:Hammersmith, London **Contract Type**:Fixed Term Contract - 6 Months **Hours**: Monday - Friday, 8am - 5pm **Overview**: The person needs to be a team player, who will always go above and beyond to achieve. A highly organized and capable individual is required for an extremely busy facilities...

  • Administrator

    3 weeks ago


    London, United Kingdom Gaucho Full time

    Gaucho are looking for an experienced and enthusiastic Administrator to join our Covent Garden restaurant! The ideal Administrator candidate will have an eye for detail and have administrative experience. They will be organised and diligent, being able to assistant the Management team on HR, Financial and other general administrative duties.Key...

  • Administrator

    6 months ago


    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Clinical Haematology Department. We are seeking a permanent Band 3 Administrator for our Haematology Day Unit based at Guy's Hospital. You will join a team of administrators in running the administrative functions of the unit. This could involve working at reception, deal with patient appointment queries or...


  • London, United Kingdom La Fosse Full time €38,000

    Job Title: IT System Administrator Location: London & Remote Employment Type: Full-time Your role as an IT System Administrator is to deliver proactive, flexible, and professional IT support services to our team based in the US. This role will play a crucial part in maintaining and improving the IT infrastructure, supporting end-users, and...


  • London, United Kingdom La Fosse Full time €38,000

    Job Title: IT System Administrator Location: London & Remote Employment Type: Full-time Your role as an IT System Administrator is to deliver proactive, flexible, and professional IT support services to our team based in the US. This role will play a crucial part in maintaining and improving the IT infrastructure, supporting end-users, and...

  • Administrator

    6 months ago


    London, United Kingdom Quartix Ltd Full time

    Job Title: Administrator Job Overview: **Responsibilities**: - Perform general administrative duties such as data entry, typing, and filing - Manage office tasks including answering phones - Utilize Microsoft Office for document creation and organization - Maintain a high level of organizational efficiency in the office - Uphold phone etiquette standards...

  • Administrator

    6 months ago


    London, United Kingdom Paul Strank Roofing Ltd Full time

    **About Us**: **Job Overview**: **Responsibilities**: - Computerise data and maintain electronic records - Perform clerical duties such as filing, photocopying, and scanning documents - Utilise QuickBooks for financial record-keeping - Demonstrate professional phone etiquette when handling calls - Type and proofread documents with accuracy - Maintain an...