Hotel Receptionist

5 months ago


York, United Kingdom York Pavilion Hotel Full time

We are looking for a hotel receptionist to join our team. The Reception is the hub of the hotel and so excellent communication skills and customer service experience is vital.

You will be checking guests in and out, answering the telephones and directing calls, taking reservations, taking detailed messages and passing on to the relevant person. You will also be responsible for taking payments and producing bills for guests to settle.

We are looking for someone to work 3-5 days per week. The shifts are over 7 days and are usually 7am-3pm / 3pm -11pm. This role does include weekend work and public holidays.

Experience in a reception environment is essential. Experience is using Rezlynx would be advantageous, however, full training will be given.

The York Pavilion Hotel is a privately owned and operated hotel based in Fulford. We have 63 individually designed bedrooms, a busy bar and restaurant plus function rooms that can seat up to 120 guests.

We offer paid breaks, meals on duty, Bike 2 Work scheme, tips share and weekly pay.

Please ensure you are able to reliably commute to and from the hotel, at the shift times above.

**Job Types**: Full-time, Part-time

Pay: £11.75 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person


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