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**Job description**
¬ Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all

available store resources to meet or exceed them

¬ Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success

¬ Be a role model for customer service and meeting or exceeding customers’ expectations

¬ Share your customer service experience and train selected team members to fi ne-tune their service skills

¬ Be a resource for Retail Professionals in dealing with complex customer service situations

¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

¬ Use advanced Category expertise to successfully meet the specifi c needs of even the most demanding customers

¬ Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned categories (if applicable)

¬ Adhere to all established policies and procedures

¬ Execute and maintain established Visual Merchandising and In-Store Communication standards

¬ Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

¬ Complete cash register transactions quickly and accurately

¬ Minimize loss in both, the stockroom and the sales floor

¬ Perform all store operations in a safe, effective and efficient manner

¬ Collaborate productively and respectfully with team members

¬ Make yourself available to support other team members when needed

¬ Seek coaching and learning opportunities to continually improve your performance

Job Reference: BRI00964