Bartender - Centre Point

7 months ago


London, United Kingdom Din Tai Fung UK Full time

**Bartender - Centre Point Bar - Centre Point Contract**: Permanent
**Salary**: Up to £14.50 (Inclusive of OTE)
Our Restaurants
Ranked as one of the world’s Top Ten Best Restaurants by The New York Times, Din Tai Fung's roots date back to Taiwan over 60 years ago.
Founded by Mr Bingyi Yang in 1958, the brand started as a cooking oil retail business, before re-inventing itself in 1972 into a full-fledged restaurant retailing our now world-famous Xiao Long Bao (Steamed Pork Dumplings).
We’re a celebrated international brand with 175+ restaurants worldwide. Our philosophy is to offer the best in service, quality, and gourmet food to all our customers. Consistency throughout our worldwide branches remains an important feature for Din Tai Fung.
Responsibilities;
Welcome every guest with a heartfelt gesture and provide an equally genuine farewell
Possess in-depth F&B knowledge that can be shared with all guests to guide when ordering from menu
Confidently handle guest(s) allergy and dietary requirements following the correct procedure for order processing
Provide attentive service to guest(s) ensuring needs are met
Correctly take payment from guest(s) either card process or cash handling
Create drinks following recipes that match the standards of the restaurants
Possess in-depth knowledge of ‘classic’ drinks
Ensure the bar is well stocked and ready to serve guest(s)
Delivery drinks to guests
Provide insightful answers to guests regarding queries about F&B offering
Communicate guest(s) needs to colleagues/Managers working as part of the FOH team
Complete ad hoc tasks that protect brand image and serve to ensure maximum guest satisfaction
Practise safe workplace standards for service of alcohol
Handle guest complaints effectively and escalate to management when required
Requirements;
Ability to work in a fast-paced, demanding work environment
Must have flexible availability working a variety of weekday and week-end shifts from morning to evening including bank holidays
Must be available to work throughout peak trade periods
Dedication to the role with learning ability that allows them to become an expert in our F&B offering
Possess strong communication and listening skills
Ability to remain composed in the face of challenges
Professional manner and politeness with guests
Cash Handling
Basic Maths ability
Professional appearance
Basic proficiency in English Language
Ability to walk and stand for periods of long duration taking on physical tasks that include holding trays with a heavy load, moving and organisation of items and moving items to correct location.
Demonstrate correct practises in hygiene, food hygiene and health and safety requirements
Employee Benefits
Treat Yourself
Up to 30% off dining across UK Din Tai Fung Restaurants
Birthday dining gift vouchers and your birthday off guaranteed
Look After Yourself
Employee Assistance Program
Access to Financial Advice
Nutritious meals whilst on duty
Progress Yourself
Access to our fantastic L&D Calendar
A personalized learning & development plan to develop your skills and knowledge
Career progression with a fast-growing, critically acclaimed restaurant group
Reward Yourself
Additional paid holiday for every year with us (rising to 32 days per year)
Employee referral scheme - paying up to £1000 per referral
Staff parties & long service awards
Bonus Scheme [Job Description]


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