Customer Assistant

3 weeks ago


Belfast, United Kingdom G TELECOMMUNICATION LTD Full time

We are seeking a friendly and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will be the first point of contact for our customers, providing excellent customer service and ensuring that every customer leaves our store with a positive impression.

**Responsibilities**:

- Greet customers and respond to their queries in a friendly and professional manner
- Process customer transactions, including cash handling and operating a point-of-sale system
- Provide product knowledge and recommendations to customers, ensuring they find the right product for their needs
- Handle customer complaints and resolve issues in a fair and professional manner
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area
- Work collaboratively with other team members to achieve sales targets and provide excellent customer service
- Participate in visual merchandising and store displays to ensure the store looks its best
- Complete administrative tasks, such as reporting sales data and processing returns

**Requirements**:

- Previous retail experience or equivalent (desirable)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with changing priorities
- Ability to work varied shifts, including evenings and weekends

Pay: From £24,456.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024


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