Credit Controller

7 months ago


Blackburn, United Kingdom EG Group Full time

**Role**: Credit Controller

**Location**: Blackburn, BB1 2FA - Office Based

**Contract**: Full Time / Permanent

**Salary**: £20,000 - £25,000 Dependent on experience & Bonus Scheme

**Company**: EG Group

About the role

An opportunity has arisen for a French or German speaking Credit Controller to join our Transaction Shared Service centre located at our Waterside Head Office in Blackburn.

Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come.

You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed.

For those who display the right aptitude and ambition there is also the opportunity to develop your skills further by completing a professional, EG Group-sponsored qualification such as AAT or ACCA.

If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you

**Duties & Responsibilities**:
Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets
Ensure you keep accurate records on chasing and payment promises
Take guidance from your team leader to effectively deal with issues
Assist with the workload of other team members from time-to-time
Drive continuous improvement in the number of days debts remain overdue
Ensure all non-value added tasks are removed from the day-to-day activity within your role
Manage and monitor new customer accounts set up, including the setting and controlling of credit limits
Ensure strong relationships are maintained with customers and internal colleagues
Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy
Where appropriate, timely escalation of issues
Work in collaboration with operational teams across the Group
Provide assistance to managers on ad hoc projects from time-to-time
Present and communicate to key stakeholders in a concise and effective manner

This list is not exhaustive and may be added to or amended from time to time.

Experience working within Credit Control/Accounts Receivable - preferred but not essential
Experience in using accounting software - preferred but not essential
Strong working knowledge of MS Excel - preferred but not essential
Proactive and ambitious
Ability to manage and prioritise workload
Excellent time management and organisational skills
Ability to work well alone or as part of a team
Fluent in French

Benefits & Rewards

Performance Based Bonus Scheme
Employee Life Assurance
EG Group Discounts - up to 15% off at our stores and food to go restaurants
ASDA Discount Card - 10% off all ASDA stores
EG Cares Benefits - exclusive discounts across 900 retailers
Smart Health - 24/7 online GP access, health checks and health and wellbeing support
Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice
Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group
Waterside Café - freshly prepared meals at affordable prices
Free Secure Car Parking
Dress Down Fridays
Flexi-Time
Prayer and Ablution Facilities
Cycle to Work / Shower Facilities
Sit / Stand Desk Facilities
Work Anniversary Rewards
Free Eye Test

Who are EG Group?

EG Group is one of the world’s leading independent convenience retailers with an extensive network of sites across international markets in the United Kingdom & Ireland, Continental Europe, Australia and the United States of America.

Founded in 2001 by the Issa family with the acquisition of a single site in the UK, today the company is at the forefront of delivering an innovative approach to forecourt convenience retail.

At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel.

Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of leading retail brands, and through strategic network acquisitions supported by a program of new-to-industry developments.

Every day, our committed workforce tirelessly delivers our products and services to millions of customers alongside supporting the local communities in which we operate.


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