Retail Assistant
4 months ago
**Company Description**
Are you looking for the next step in your career?
Here at Potters Resorts, we have been awarded 5 Stars for the last 21 consecutive years - a fabulous achievementand a large part of that success is down to our amazing team members.
We have some fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day.
We have great opportunities for development and progression across the Resort, and we support our team in their future career aspirations.
The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same - so what are you waiting for?
**Job Description** About the Retail Assistant role;**
- Welcoming guests when they come into the shop. Helping them with purchases, serving, and taking cash and card payments.
- Responsible for the daily newspaper delivery.
- ‘Facing up’ ensuring all products are promptly replenished and front facing.
- Keeping the till area and shop clean and presentable.
- Taking in and checking new deliveries.
- Re-stocking shelves and filling vending machines.
- Following tobacco and Lottery sales legislation.
- Having a good Resort knowledge to provide guests with information and answer any questions.
- Promoting and upselling products.
**Skills & Experience**:
- The ability to multi-task and work within a fast-paced environment.
- The desire to deliver exceptional customer service to every guest.
- Strong numeracy and computer skills.
- Confident in taking cash and card payments.
- High levels of attention to detail to ensure that the Pop-in-Shop is kept clean, tidy, and presentable at all times.
- Proven experience of working within a customer facing role.
- Previous retail experience would be advantageous, but not essential as full training will be given
**Hours of Work**:
- 30.5 hours per week, working 5 days out of 7
- Shift patterns will include: 2x 7 hour shifts / 3x 5.5. hour shifts
- Shifts will fall between the hours of 7.30am and 8.30pm
**Additional Information** As part of our team, we will offer you **
- Free use of Palms Health & Fitness - Gym and Swimming Pool
- 30% Discount on products in the shop
- Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
- Free Team Lunch available daily
- An all-year-round position (not seasonal)
- Free Parking and on the main Bus Route
- Cycle to Work Scheme
- 10% Discount off all products and treatments within Aphrodite Beauty Salon
- Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
- Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
- Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
INDMPHOP
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