Temporary Underwriting Processor Fully Remote £115

2 weeks ago

London, United Kingdom Love Success Plc Full time

**Temporary Underwriting Processor FULLY REMOTE**:

- Job Reference: CL1234UI
- Date Posted: 21 February 2024
- Recruiter: Love Success plc
- Location: London
- Salary: £115 to £132 Per Day
- Sector: Compliance
- Job Type: Temporary
- Duration: 6 months
- Work Hours: Full Time

**_Do you have.?_**
- _ 1 to 2 years of underwriting admin experience in any insurance products._
- _ Knowledge of underwriting principles. _
- _Some experience of working with brokers._
- **_ _**

**_If yes to the aboveread on this fabulous position could be for you_**

**Our client who is a Consultancy are working for a global insurance firm and assisting them to find Underwriting Processors.**

**The roles are fully remote for a period of 6 months. The working ours likely to be 9-5.**

**About the role**:

- Professionally handle incoming calls/webchats from existing customers, completing enquiries, and taking all necessary actions in a professional and service focused approach.
- Take responsibility for all customer requests, ensuring action and follow up within the agreed service level.
- Develop and maintain productive external and internal relationships.
- Recognise and convert opportunities to introduce other AIG products to existing customers.
- Consistently achieve individual performance targets (KPI).
- Effectively liaise with appropriate representatives of other departments to successfully resolve customer enquiries.
- Practice customer care by providing accurate information to customers at all times.
- Ensure good product and system knowledge is maintained.
- Ensure all relevant systems are updated in a timely manner.
- Relationship Management - Consistently project a professional image. Demonstrate presence and authority in dealing with all levels of customers and internal contacts.

**About you**:

- ** 1 to 2 years of underwriting admin experience in any insurance products.**:

- ** Knowledge of underwriting principles.**:

- **Some experience of working with brokers.**:

- ** Team Player** - Build professional and courteous working relationships with other Underwriting Service Advisors to form a strong, driven and successful team
- ** Customer Service** - Understand customer requirements and meet expectations, exceeding expectation where possible.
- ** Attitude & Professionalism** - Maintain a positive outlook whilst always maintaining professional standards towards both customers and colleagues alike.
- ** Managing & developing yourself** - Take ownership of your own development utilising support network and training opportunities available with the assistant underwriters and underwriters.
- ** Planning & Prioritisation** - Work with assistant underwriters to prioritise individual workload to ensure targets and deadlines are achieved.
- ** Problem Solving** - Highlight problems promptly taking ownership to seek a solution with assistance of an assistant underwriter.
- ** Delivering results** - Achieve all performance targets and internal SLA's.
- ** Continuous Improvement** - Highlight any improvements within process and highlight with evidence to the client policy servicing manager.
- ** Communication** - Excellent written and verbal communications skills
- ** Business Knowledge / Awareness** -Understand company objectives, strategies and how role / actions impact the business.
- ** Regulation**:

- Practical and working knowledge of FSA and compliance.
- ** Competitor Knowledge** - Maintain a strong network of contacts and understand the market.
- ** Dependability -** Demonstrate a flexible approach to all tasks and working ethic and show a commitment to meet business needs.

**Awareness of the impact of regulation and FCA

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