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Business Support Officer

3 months ago

Darlington, United Kingdom Akton Recruitment Full time

Darlington

£11.46 Per Hour

Hybrid Role

I am recruiting for a local authority who is looking for a business support officer to support them in there adult social care team they are looking for someone with great customer service and admin skills.

Job Role

To be responsible for inputting and updating records both manually and electronically on multiple systems, including extracting basic information within set parameters.

Carry out basic audit and quality control of data input.

To deal with enquiries by telephone and face to face and ensure that they are dealt with effectively and efficiently, e.g. answering routine queries, signposting and taking messages where appropriate.

Provide telephone cover and assistance for other teams as required

The population and creation of basic of spreadsheets, including the creation and use of basic formula.

To provide basic facilities management - setting up rooms for meetings ensuring the required equipment and resources are available and assisting attendees.

Job Requirements

Understanding of computer systems and competency in Office Applications e.g. MS Word/Excel and office packages.

Previous clerical experience and knowledge of clerical systems and procedures.

Reception/telephone experience.

Experience of dealing with enquiries from a range of people.