Front of House Supervisor

5 months ago


Sheffield, United Kingdom Endcliffe Park Cafe Full time

**Front of House Supervisor.**

Our tight-knit and vibrant team is looking for a suitable shift supervisor to fit right in. Our cafe is situated in one of Sheffield's iconic buildings in one of the city's favourite parks and, as such, we experience fast-paced and hard-working weekends.

We are looking for someone with experience in front of house hospitality and specifically in a supervisory position. Good knowledge of coffee is essential as are lightening fast hands.

The supervisor will report directly to the cafe manager and the business owner and will ensure a smooth running shift. It is important that you demonstrate the ability to show initiative and have good organisational skills. Good communication and people skills are also essential as delegation is a key part of the job.

**Main Responsibilities**
- Delegating tasks
- Training team members
- Problem solving
- Minimising and dealing effectively with customer complaints
- Training and development
- Merchandising
- Work scheduling
- Enforcing business policies
- Supervisory and administrative support

**Required Skills**:

- Practical barista skills
- Diligence
- Willingness to learn
- Productivity
- Supervision
- Attention to detail and accuracy
- Organisation skills
- Decision-making
- Team work
- Confidence and drive
- Customer service
- Excellent communication

This is a full-time, permanent position. We operate between the hours of 8am to 6pm 7 days a week, so full flexibility is essential.

Pay rate negotiable based on prior experience

Please provide a copy of your CV as well as a covering letter.

**Salary**: From £11.00 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Sheffield, S11 7AB: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



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