Technical Writer

3 months ago

London, United Kingdom Sumsub Full time

**Sumsub **is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 2,000 clients across the fintech, crypto, transportation, trading and gaming industries including Mercuryo, Bybit, Huobi, Unlimint, DiDi, Poppy and TransferGo.

Now we are looking for a **Technical Writer** to **help us take our support and help center teams to next level**. This role is an exciting opportunity to **learn a lot, like APIs, programming techniques and work with great people.**

**What You Will Be Doing**:

- Refactor and maintain technical support Wiki according to the internal style guides.
- Collaborate with different departments to ensure the content covers all aspects of our products and services.
- Create technical documentation and process guides and descriptions in collaboration with Technical Support managers
- Create visual assets, such as UML/BPMN charts.
- Ongoing articles audit - to make sure the content is always relevant and up to date.
- Regularly receive and process feedback on existing materials.
- Assist in the development of training materials and other documents

**About You**:

- English level B2 or higher.
- 2-3+ years of experience in creating technical documentation.
- Strong understanding of the Atlassian products (Confluence).
- Strong understanding of documentation strategies, knowledge management and best practices.
- Ability to gather and convey information in a clear and concise manner.

**What We Offer**:

- Competitive compensation in compliance with your professional expertise.
- Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
- International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
- Remote first company - work from anywhere in the world.
- Paid vacation and sick leave.

**Sounds like a great opportunity for your career development? Then go ahead and apply

  • Senior Product Designer

    4 months ago

    London, United Kingdom Writer Full time

    **About Writer** AI your people will love. That's our vision, and it contains multitudes: - ) - AI_ - your people_ - will love._ We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level initiative almost overnight for most enterprises, our market matured...

  • Technical Writer

    5 months ago

    London, United Kingdom NatWest Boxed Full time

    Join us as a Technical Writer - We’ll look to you to advocate for end users and customers that will be using our documentation - You’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guides - Hone your existing technical expertise and take on a role with great career...

  • Technical Writer

    6 days ago

    London, United Kingdom NatWest Full time

    Join us as a Technical WriterWe’ll look to you to advocate for end users and customers who will be using our documentationYou’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guidesHone your existing technical expertise and take on a role with great career development...

  • Technical Writer

    2 weeks ago

    London, United Kingdom NatWest Group Full time

    Join us as a Technical WriterWe’ll look to you to advocate for end users and customers who will be using our documentationYou’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guidesHone your existing technical expertise and take on a role with great career development...

  • Technical Writer

    1 week ago

    London, United Kingdom NatWest Full time

    Join us as a Technical WriterWe’ll look to you to advocate for end users and customers who will be using our documentationYou’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guidesHone your existing technical expertise and take on a role with great career development...

  • Technical Writer

    2 weeks ago

    London, United Kingdom NatWest Full time

    Join us as a Technical WriterWe’ll look to you to advocate for end users and customers who will be using our documentationYou’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guidesHone your existing technical expertise and take on a role with great career development...

  • Technical Writer

    2 weeks ago

    London, United Kingdom Natwest Full time

    Join us as a Technical WriterWe'll look to you to a dvocate for end users and customers who will be using our documentation You'll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guidesHone your existing technical expertise and take on a role with great career development...

  • Technical Writer

    1 week ago

    London, United Kingdom NatWest Full time

    Join us as a Technical WriterWe’ll look to you to advocate for end users and customers who will be using our documentationYou’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guidesHone your existing technical expertise and take on a role with great career development...

  • Technical Author

    2 weeks ago

    London, United Kingdom Mint Resourcing Corporation Limited Full time

    My banking client is looking for a skilled and detail-oriented Technical Writer (fully remote) with a strong background in technical documentation. The ideal candidate will possess excellent communication and editorial skills, combined with a robust technical understanding of solution architecture and design. The Technical Writer will be editing, and...

  • Technical Writer

    5 months ago

    London, United Kingdom Millennium Full time

    Technical Writer **Principal Responsibilities**: - Collaborate with internal engineering and development teams to obtain an in-depth understanding of the product and the documentation requirements - Create and maintain technical documentation that is accurate, comprehensive, and tailored to both technical and non-technical audiences - Write, edit, and...

  • Technical Writer

    3 months ago

    London, United Kingdom NatWest Boxed Full time

    Data, Insights & Analytics, Business Strategy & Delivery Technical Writer - London, United Kingdom- Permanent- Full Time#R-00231153

  • Technical Writer

    7 days ago

    London, POST-MSX, EC2M 4AA, East London, United Kingdom NatWest Full time

    Join us as a Technical WriterWe’ll look to you to advocate for end users and customers who will be using our documentationYou’ll be creating, writing and editing technical API documentation as well as user manuals, software documentation, and instructional guidesHone your existing technical expertise and take on a role with great career development...

  • Technical Writer

    6 days ago

    London, United Kingdom Alexander Mann Solutions - Contingency Full time

    We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary...

  • Technical Author

    2 weeks ago

    London, United Kingdom Mint Resourcing Corporation Limited Full time

    My banking client is looking for a skilled and detail-oriented Technical Writer (fully remote) with a strong background in technical documentation. The ideal candidate will possess excellent communication and editorial skills, combined with a robust technical understanding of solution architecture and design. The Technical Writer will be editing, and...

  • Technical Writer

    5 days ago

    London,, UK, United Kingdom Experis Full time

    We are searching for an Technical Writer within the Maritime Digitalisation space!This is a fully remote role, to be based +/- 2hrs of the UK. Fluent English is essential and extensive technical writing experience in English is essential. This an exciting opportunity for an experienced Technical Writer, reporting to the Technical Content Manager, you’ll be...

  • Technical Writer

    2 days ago

    London, United Kingdom Experis Full time

    We are searching for an Technical Writer within the Maritime Digitalisation space! This is a fully remote role, to be based +/- 2hrs of the UK. Fluent English is essential and extensive technical writing experience in English is essential. This an exciting opportunity for an experienced Technical Writer, reporting to the Technical Content Manager,...

  • Technical Writer

    5 days ago

    London, United Kingdom Experis Full time

    We are searching for an Technical Writer within the Maritime Digitalisation space!This is a fully remote role, to be based +/- 2hrs of the UK. Fluent English is essential and extensive technical writing experience in English is essential. This an exciting opportunity for an experienced Technical Writer, reporting to the Technical Content Manager, you’ll be...

  • Technical Writer

    3 days ago

    London, United Kingdom Experis Full time

    We are searching for an Technical Writer within the Maritime Digitalisation space!This is a fully remote role, to be based +/- 2hrs of the UK. Fluent English is essential and extensive technical writing experience in English is essential. This an exciting opportunity for an experienced Technical Writer, reporting to the Technical Content Manager, you’ll be...

  • Technical Writer

    2 days ago

    London, United Kingdom Experis Full time

    We are searching for an Technical Writer within the Maritime Digitalisation space! This is a fully remote role, to be based +/- 2hrs of the UK. Fluent English is essential and extensive technical writing experience in English is essential. This an exciting opportunity for an experienced Technical Writer, reporting to the Technical Content Manager,...

  • Technical Writer/technical Author

    3 months ago

    London, United Kingdom 360 Resourcing Solutions Full time

    **Technical Writer/Technical Author (IT Infrastructure)** - £**55**,000-£**6**0,000 - London/Remote** Our client is a leading insurance group who help protect industries around the world from the risks they face. With UK headquarters in London, they also have international offices in Bermuda, Copenhagen, Dubai, and Singapore, and have doubled in size over...