Complaints Handler

Customer Services based role and Complaint Handler.

This is a role which works as part of a growing and motivated team. You will be key member of the team to support the customer journey. We aim to achieve customer service excellence and the person must possess great experience at handling customer services and complaints successfully. You will possess the ability to de-escalate complaints.

You will be working within a team helping to co-ordinate other external teams who are customer facing. This is a telephone-based customer service role, and you will require experience in this field.

We are a dynamic fast paced company that have various social events which you can be part of to give you a chance to be part of a professional group of individuals who have the desire to be the best.

**Salary**: £17,850.02-£32,687.19 per year

**Benefits**:

- Casual dress
- Company events

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- Poole: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service (preferred)

Work Location: One location

Reference ID: Complaints Handling and Customer Services
Expected start date: 01/05/2023