Customer Coordinator
5 days ago
*IMMEDIATE START AVAILABLE *
Full and Part time.
We are looking for individuals with customer service experience to join the team on-site at our clients depot in Enfield. You will be central to day to day operations, enabling you to resolve customer queries in real time and you will be accountable for:
- Conducting thorough investigations into queries and complaints to reach a resolution.
- Adhere to company compliance and escalate any discrepancies to the compliance managers.
- Inputting and updating Data on Excel workbooks
- Actively managing a queue of queries ranging from clients to end customers.
- Prioritising workload, ensuring a timely response to all customer queries via the CRM system.
You must also:
- Be Fluent in written and spoken English
- Be comfortable with Microsoft Excel
- Be adaptable to change and new systems
- Have experience of end to end case management in a Customer Service setting.
- Have access to the internet at home should Covid-19 guidance require home working at any time.
The role pays £9.50 per hour and is a full-time postion (39 hours per week), working 5 days from 7. Working hours will be between 8am and 6pm. This is an ongoing, temporary role.
We are shortlisting immediately, so if you feel you have the right skills for this role please apply
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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