Outreach Adviser

**Job Opportunity**:
**Outreach Adviser - Derbyshire Districts**

**Hours: 37 hours per week**

**Salary: £24,733 to £27,040 per annum..**

**Contract: Permanent**

**Base: Ilkeston (travel across Amber Valley and Erewash to remote outreach locations, other community venues and home visits)**

We have an exciting opportunity for an Outreach Adviser to join our existing advice services team who deliver advice to the public on a wide range of issues in outreach settings across Derbyshire. The post will be based in our Ilkeston office, providing both face to face and telephone advice, with travel across Amber Valley and Erewash to remote outreach locations in GP surgeries, other community venues and home visits.

Applicants need to be computer literate and must be confident in working to performance targets. Good communications skills, both written and verbal are essential in the role, as is excellent customer service skills with a non-judgemental approach. A background in advice giving, energy and/or welfare benefits is desirable but not essential. Full training, support and coaching will be provided. It is essential that applicants are able to travel across Derbyshire.

Terms and conditions Annual leave: 35 days annual leave per year, including Bank Holidays and four days Christmas Shutdown. Additionally, there is a long service leave of 1-5 days after 4-8 years’ service. We also offer an annual leave purchasing/selling scheme. Pension: Auto enrolment into an approved pension scheme. 6% contribution by the organisation, 2% contribution from staff member. Sick pay: 3 months full pay and 3 months half pay (dependent on length of service). Other benefits: Employee assistance programme, including perks.

Interviews: TBA

**Salary**: £24,733.00-£27,040.00 per year

Schedule:

- Monday to Friday

Application question(s):
Work Location: On the road