Internal Communications Officer

7 months ago

London, United Kingdom Starling Bank Full time

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
We are looking for a passionate Internal Communications Officer to join our corporate affairs team. This role will support the internal communications manager with day-to-day employee engagement and help to coordinate our colleague activities with our charity and corporate partners.
This is a full time position and will be a hybrid role, reporting to the Internal Communications Manager.
The role is part of the Corporate Affairs team, which covers external and internal communications, social media and public affairs.

**Responsibilities**:

- Provide comprehensive support to deliver engaging and effective internal communications across the organisation.
- Co-ordinate and draft The Pulse, Starling’s monthly staff newsletter and organisation-wide updates via Slack
- Manage the relevant Slack channels and respond to queries on a timely basis
- Collaborate with Marketing and other Comms colleagues to align/adapt internal communications content as appropriate.
- Coordinate internal events, partnership webinars and fundraising activities across all Starling’s offices
- Support the D&I forum (Always Open) and the environmental committee (Green Shoots) with copywriting and event management
- Support the delivery of key programmes and initiatives, including scheduling volunteering opportunities and managing the allocation of charity places at sporting events
- Actively maintain relationships with partner stakeholders, including coordinating and scheduling meetings
- Maintain accurate data relating to fundraising totals and volunteering
- Work closely with the internal communications manager to create an annual internal event calendar
- Always look for new ways we can communicate to our colleagues, ensuring this in a way they like to digest information aiding engagement. Helping the team to innovate and develop its communication methods

**Requirements**:

- Organised individual who likes to plan ahead, but can also think on their feet and move quickly where required
- Not afraid to ask questions and contribute ideas
- Excellent interpersonal and communication skills (spoken and written) with a keen eye for attention to detail
- Creative and resourceful, with a keen interest in driving best-in-class communications
- Strong administrative skills
- 3+ years experience in IC/employee engagement either agency or in-house

Our Interview Process
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you Our interviews are conversational and we want to get the best from you, so come with questions and be curious.

**In general you can expect the below**:
Stage 1 - a short, pre-recorded video interview
Stage 2 - 30 minute interview with our Internal Communications Manager and Talent Acquisition Partner
Stage 3 - 30 minute interview with our Chief Corporate Affairs Officer

**Benefits**:

- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentivised refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us
We’re on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by appli

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