Communications Officer

3 months ago

Dursley, United Kingdom GL11 Community Hub Full time

Are you a natural storyteller looking to fill the land with tales of kindness, bravery and fun? We are looking for an experienced communicator with the skills to spread the word about our amazing work, increase our profile and share the story of our impact upon people, our community and across the whole charitable sector.

You will have exceptional communication skills, be flexible, resilient and as excited as we are, about making a difference whilst upholding focus on our values and vision.

You will contribute to the welcoming and supportive culture of GL11, helping us to continue to inspire and making sure our vision, values and key aims are a living part of all our work.

Responsible to Communications & Fundraising Manager

Conditions of Service

21 hours per week

6 months probationary period

Contract Permanent

Location GL11 Community Hub in Cam

Job Summary

You will be responsible for GL11’s external communications, reporting to the Communications & Fundraising Manager, and working closely with staff in other teams to ensure that messaging, image, and representation of GL11 reflects its vision and values.

You will draft and deliver an agreed annual communications strategy and operational plan, reporting on outcomes and impact.

Supporting the Manager, you will also play a part in the planning and delivery of external and internal events, and fundraising activities as required.

You will contribute to the welcoming and supportive culture of GL11, helping it to continue to inspire and making sure our vision, values and key aims are a living part of all our work.

As an ambassador for GL11, you will work with positively with external stakeholders relevant to your remit, to support partnership working.

1. Responsibilities and Duties

The list below describes the main responsibilities and duties of the role but is not finite. You will be required to carry out any other duties commensurate with this post.

**(a) Communications**:
Strategic

Maintain and deliver a communications plan to include external and internal communications and in line with GL11’s strategy.

Maintain brand guidelines ensuring staff awareness and compliance.

Online

Maximise the effectiveness of social media in promoting the services delivered by GL11, through a minimum of five weekly posts across all platforms.

Answer all questions and requests for information on social media.

Maintain the website and ensure it is updated regularly. Print

Produce creative copy and source suitable imagery for promotional material, including taking and editing GL11’s own photos and videos.

Produce all print materials as required, including;
1. Event and activity posters and flyers.

2. Spring What’s On Guide

3. Summer Holidays What’s On Poster

4. Autumn What’s On Guide

5. Annual Report

6. Listening Month results infographic

Media

Establish, nurture, and maximise relationships with local radio, TV and press resulting in positive media coverage, writing ad hoc press releases as required.

Act as the first port of call for all external media enquiries.

Write four articles a year for the Dursley Gazette promoting GL11’s activities.

Maintain a complete record of all external media coverage of GL11.

**(b) Events**:
Take the lead, working with the Manger, to represent GL11 at external and internal events, including;
1. Dursley Summer Fair

2. GL11 Fun Day

3. GL11 AGM

4. Cam Xmas Lights Switch On

5. Dursley Xmas Lights Switch On

**(c) Other**:
Produce a quarterly Media Report for the CEO and Trustees reporting on GL11’s online impact, using Google Analytics and Facebook Insights etc, as well as all other external media coverage.

Produce fundraising thank you letters twice monthly for the CEO.

Take part in your own work development, including learning and training.

2. Values & Behaviours

Committed to the purpose of GL11 and its strength-based ethos, ensuring that residents are at the heart of GL11’s services and development.

Committed to fostering innovation and continuous improvement in working practice.

Respectful of boundaries and able to follow policies while acting in a kind and thoughtful way.

Flexible and open to new challenges, ideas, and experiences, and able to be self
- reflective.

Committed to understanding diversity and ensuring inclusive practice is applied in all forms of our work.

Collaborative and a team player, building positive relationships with internal and external partners.

Non-judgemental with a commitment to self-care within the team and wider organisation.

**Ensure our values are integrated into all we do**:

- Listen
- Look for strengths
- Act as if it’s possible
- Be kind and have fun
- Be Brave

3. Person Specification

Experience

(essential)

Demonstrable experience of working in a marketing, communications or public relations role in the community sector.

Experience of using social media professionally, including use of a Hootsuite style social media management package.

Exper

  • Administrative Assistant

    3 months ago

    Dursley, United Kingdom Redkite Solicitors Full time

    **Administrative Assistant** Location: Dursley Start date: ASAP Part-Time, Permanent Redkite Solicitors prides itself on being able to offer a broad range of legal services that are able to meet the diverse needs of its clients. Our firm has been providing legal advice to individuals, families and businesses in our communities since 1898 and we are here...

  • Administrative Assistant

    3 months ago

    Dursley, United Kingdom Redkite Solicitors Full time

    **Administrative Assistant** Location: Across all Gloucestershire offices (Travel required) Hours: Flexible Start date: ASAP Redkite Solicitors prides itself on being able to offer a broad range of legal services that are able to meet the diverse needs of its clients. Our firm has been providing legal advice to individuals, families and businesses in our...

  • Administrative Assistant

    3 months ago

    Dursley, United Kingdom Redkite Solicitors Full time

    **Administrative Assistant** Location: Across all Gloucestershire offices (Travel required) Start date: ASAP Redkite Solicitors prides itself on being able to offer a broad range of legal services that are able to meet the diverse needs of its clients. Our firm has been providing legal advice to individuals, families and businesses in our communities...

  • Service Delivery Coordinator

    1 week ago

    Dursley, Gloucestershire, United Kingdom Cox Automotive Full time

    About the RoleCox Automotive is seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team. As a key member of our Service Delivery department, you will play a critical role in ensuring the smooth and efficient operation of our vehicle sales and operations processes.Key ResponsibilitiesVehicle Administration and...

  • Administrative Assistant

    3 months ago

    Dursley, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

    We are looking to recruit a motivated and enthusiastic Administrative Assistant to join our busy Management Office Team. The successful applicant will possess excellent communication and interpersonal skills and will need to be well organised, flexible and adaptable in their approach. You will be required to provide a comprehensive and confidential...

  • Customer Service Coordinator

    3 days ago

    Dursley, Gloucestershire, United Kingdom Cox Automotive Full time

    About the RoleCox Automotive is seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our Service Delivery department, you will play a critical role in ensuring the smooth and efficient operation of our office-based activities.Key ResponsibilitiesVehicle Administration: Ensure the accurate...

  • Customer Service Coordinator

    4 days ago

    Dursley, Gloucestershire, United Kingdom Cox Automotive Full time

    About the RoleCox Automotive is seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our Service Delivery department, you will play a critical role in ensuring the smooth and efficient operation of our office-based activities.Key ResponsibilitiesVehicle Administration: Ensure the accurate...

  • Financial Operations Assistant

    4 days ago

    Dursley, Gloucestershire, United Kingdom Anderson Recruitment Ltd Full time

    Anderson Recruitment Ltd is seeking a highly skilled Financial Operations Assistant to join their team on a permanent basis. This is an exciting opportunity to work with a reputable company that values excellence and innovation. Key Responsibilities: - Manage and maintain accurate financial records, including general ledger control and treasury management...

  • Financial Operations Assistant

    3 days ago

    Dursley, Gloucestershire, United Kingdom Anderson Recruitment Ltd Full time

    Anderson Recruitment Ltd is seeking a highly skilled Financial Operations Assistant to join their team on a permanent basis. This is an exciting opportunity to work with a reputable company that values excellence and innovation. Key Responsibilities: - Manage and maintain accurate financial records, including general ledger control and treasury management...

  • Financial Operations Assistant

    1 day ago

    Dursley, Gloucestershire, United Kingdom Anderson Recruitment Ltd Full time

    Anderson Recruitment Ltd is seeking a highly skilled Financial Operations Assistant to join their team on a permanent basis. This is an exciting opportunity to work with a reputable company that values excellence and innovation. Key Responsibilities: - Manage and maintain accurate financial records, including general ledger control and treasury management...

  • Financial Operations Assistant

    1 day ago

    Dursley, Gloucestershire, United Kingdom Anderson Recruitment Ltd Full time

    Anderson Recruitment Ltd is seeking a highly skilled Financial Operations Assistant to join their team on a permanent basis. This is an exciting opportunity to work with a reputable company that values excellence and innovation. Key Responsibilities: - Manage and maintain accurate financial records, including general ledger control and treasury management...

  • Postperson with Driving

    3 months ago

    Dursley, United Kingdom Royal Mail Group Full time

    **Delivery Postie with Driving** **Job reference: 297968** **Location: Dursley Delivery Office, GL11 5BB** **Job type: Permanent contract** **Hours**:30:00** hours per week, working 5 days across Wed-Sun, working between **09:00** and **18:00** **Sunday Gloucester South Delivery Office** There has never been a more exciting time to join us! We are...

  • Postperson with Driving

    3 months ago

    Dursley, United Kingdom Royal Mail Group Full time

    **Delivery Postie with Driving** **Job reference: 299340** **Location: Dursley Delivery Office, GL11 5BB** **Job type: Permanent contract** **Hours**:30:00** hours per week, working 5 days across Wed-Sun, Start times are **09:00 & 12:00** and Finish times are **15:30 & 18:30, includes working Sundays at Gloucester South Delivery Office.** There has never...

  • Trainee Telesales Executive

    2 weeks ago

    Dursley, United Kingdom First Base Full time

    Trainee Telesales Executive 5906 Location: Cambridge, Gloucestershire Salary: Up to £24,000 per annum + Commission Hours: 9:00am – 17:00pm As a Telesales Executive, you will thrive in a dynamic and fast-paced environment, delivering exceptional customer service via phone, email, and webchat. Your role will involve promptly and professionally addressing...

  • Trainee Telesales Executive

    2 weeks ago

    Dursley, United Kingdom First Base Full time

    Trainee Telesales Executive 5906Location: Cambridge, GloucestershireSalary: Up to £24,000 per annum + CommissionHours: 9:00am – 17:00pmAs a Telesales Executive, you will thrive in a dynamic and fast-paced environment, delivering exceptional customer service via phone, email, and webchat. Your role will involve promptly and professionally addressing all...

  • Postperson with Driving

    3 months ago

    Dursley, United Kingdom Royal Mail Group Full time

    **Delivery Postie with Driving** **Job reference: 312959** **Location: Dursley Delivery Office, GL11 5BB** **Job type: Permanent contract** **Hours: 35 hours per week, working 5 days across Monday - Sunday, working between 11:00 and 18:00** *** **Due to operational demand, you will be required to work** **three in four Sundays on a rota basis. Please note...

  • Cleaning Operative

    3 months ago

    Dursley, United Kingdom Spotless Commercial Cleaning Ltd Full time

    _**Please Quote Reference - ASTR11**_ - Cleaning Operative - 6 days per week - Monday to Friday - 1.5 hours per day - 9 hours per week - Start time - 08.30am - Hourly rate - £14.00 - Type of cleaning - Office/Other Location - Parsonage Street, Dursley GL11 4BP **Experience**: - Cleaning operative, minimum 6 months (desirable) Qualities (required): -...

  • Construction Works Planning Assistant

    3 months ago

    Dursley, United Kingdom SnapeCall Full time

    **The Role** Organising drying visits across the Southwest UK Preparing property drying schedules for clients Submitting schedules to clients and seeking approvals Scheduling works with customers Checking in/out drying machinery Maintaining equipment inventory Day-to-day support for a team of construction professionals **Requirements**: Highly...

  • Accounting Support Specialist

    5 days ago

    Dursley, Gloucestershire, United Kingdom Anderson Recruitment Ltd Full time

    **About the Role**Anderson Recruitment Ltd is seeking a highly skilled and organized Financial Operations Assistant to join their team on a permanent basis. This is an exciting opportunity to work with a reputable company that values excellence and innovation.**Key Responsibilities:**• Manage and maintain accurate financial records, including general...

  • Customer Service Administrator

    1 week ago

    Dursley, United Kingdom Cox Automotive Full time

    Manheim is a core part of the Cox Automotive Group. With 12 Auction Centres across the UK, we facilitate the selling of a range of vehicles on behalf of manufacturers, fleet & leasing and dealers to a wide-ranging buyer base both physically and online.The Service Delivery department is a core part of the Auction business, and oversee various office based...