Pathology Specimen Reception Assistant
3 weeks ago
Every encouragement will be given with participation in Continual Personal Development through onsite training and attendance at suitable external events alongside gaining valuable experience working in a busy Blood Sciences Department.
The successful applicant will be required to work 37.5 hrs per week (averaged over a 12 week period) on a 7 day rota, after training and acquiring competency in the required tasks
- Receive and dispatch samples to appropriate laboratories.
- Sort and label specimens
- Undertake accurate and precise data entry on laboratory computer system which requires frequent periods of concentration.
- Maintain, process and distribute orders of consumables for GP surgeries
- File and distribute patient reports.
- Organisation of personal workload
- Handle telephone enquiries from service users and where required communicate test results which may be of a complex and/or sensitive nature.
- Participate in mentoring guidance and training of inexperienced/new staff when required.
- Effectively communicate with laboratory and medical staff to ensure that specimens are dealt with appropriately and in a timely fashion.
- Liaise with GP surgeries, hospital clinics and other departments within Pathology.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
- To undertake the reception, identification and processing of pathological samples in the Specimen Reception.
- Sorting and labelling of specimens
- Undertake accurate and precise data entry on laboratory computer system which requires frequent periods of concentration
- Maintenance of stores
- To ensure that GP consumable orders are completed and distributed to GP surgeries
- Receive and dispatch samples to referral laboratories for the Sendaway teams
- Liaison with the courier drivers
- To report any problems or difficulties encountered in the performance of his/her duties immediately
- To bring to the attention of the CSR Manager any problems or complaints
- To comply at all times with any regulation issued by the Trust, especially those governing Health & Safety at Work, and to ensure that any defects which may affect safety at work are brought to the attention of the appropriate manager.
- Ensure laboratory record keeping is accurate and in compliance with accreditation standards
- Participate in mentoring, guidance and knowledge transfer amongst inexperienced BMS and MLA staff as and when required
- Effectively communicate with laboratory and medical staff to ensure that specimens are dealt with appropriately and in a timely fashion
- Handle telephone enquiries from Service Users
- Where appropriate, effectively communicate laboratory results which may be of a complex and/or sensitive nature to service users as per departmental protocol
- Liaise with GP surgeries, hospital clinics and other departments within Pathology
- Use the laboratory information system according to protocols
- Use information systems, specialist and general software, in data entry and the collection and interpretation of information to assist in the provision of laboratory services
- Maintain integrity and accuracy of laboratory database where appropriate
- To participate in the current shift pattern: Bedford shifts are as follows 08.00-16.00(x1) 09.00-17.00(x1), 09.30-17.30(x2 depending on staff in), 10.30-18.30(x1) & 12.00-20.00 (x1) Weekends 09.00-13.00(x1) Haem have an MLA 09.00-17.00 both days.
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