Creative Specialist

3 weeks ago

London, United Kingdom Shuttlerock Full time

JOIN OUR TEAM

**About Shuttlerock**:
Founded in 2011, Shuttlerock makes digital ad production easy. As official partners of Meta, TikTok, Hulu, Snap, Amazon Ads, Pinterest and Google, we create beautiful video ads for customers using their existing brand assets. At pace. At scale.

Shuttlerock is the pre-eminent provider of beautiful ad creative with unrivalled speed and limitless scale, unlocking new potential in digital marketing. Its proprietary platform (Shuttlerock Studio) leverages designers and technology to quickly create high performance video ads using a single visual asset, as simple as a still photo. The resulting ads allow agencies and brands to maximise existing creative for a wider audience. The company has offices in New York, Los Angeles, Austin, Berlin, Paris, Singapore, Tokyo and Nelson, New Zealand.

Shuttlerock is working diligently to develop a diverse and inclusive team, because we believe that a great workplace is created by listening to our people and solving problems by looking through each unique lens. Shuttlerock doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

**Role: Creative Specialist (Account Coordinator), Shuttlerock UK**

Localisation : London, United Kingdom

**Responsibilities**:

- Deliver best in class service to our client partners through account management, project management, and creative expertise.
- Deliver on creative projects within committed timeframes.
- Work directly with channel partners (e.g: Meta, TikTok), advertisers, and their agencies.
- Onboard new partners onto the Shuttlerock platform whilst driving for repeat orders post the initial project.
- Package our product suite in the most compelling way relative to a brand's objectives.
- Build strong client relationships both within our brands and across our main channel partners (eg: Facebook, Google).
- Work with your clients’ creative and media buying teams to understand their brand guidelines and communicate it to Shuttlerock internal production teams.
- Educate clients on industry creative trends, new service offerings, and best practices.
- Create and lead content distribution to clients and channel partners.
- Partner with central teams to deliver relevant feedback and ideas that enhance our content and product roadmap.
- Be a team player that supports the wider team and where there is ambiguity sees opportunity to define and lead.

**Ideal capabilities & experience**:

- University degree, preferably in Advertising or Marketing, Communication
- Must be well organised, detail-oriented, and have the ability to multitask and work in a fast-paced, highly visible environment.
- Ability to translate client/agency briefings into internal production briefings for our designers.
- Comfortable leading calls and meetings with clients, partners, and key stakeholders.
- Possess a solid understanding of client objectives/goals and can translate their vision into tangible proposals that add value and meet their requirements.
- Ability to communicate and influence key stakeholders within our channel partners and direct customers and agencies at all levels.
- Ability to understand the main drivers of creative performance and clearly explain recommendations and historical results.
- Ability to see and understand opportunities for upsell and spot additional brand creative opportunities.
- Excellent communicator, fluent in English and a big plus would also be French.
- Self-starter used to dealing with ambiguity and ideally having worked previously in a fast paced start up.
- Ability to travel across your clients' offices for in-person meetings. When appropriate.
- Advertising platform certification eg: Facebook Blueprint - are a big plus.

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