Driver/valeter

We have an exciting new opportunity for someone to join us as a Driver/ Valeter at our Accident Repair Centre in Darlington.

**ROLE TITLE**: Collection and Recovery Driver / Valeter

**REPORTING TO**: General Manager

**MAIN PURPOSE OF ROLE**:
To carry out collection and delivery of customers vehicles, dealing with customers in a professional manner, ensuring high standards of customer service. To clean cars to a standard that reinforces the customers feeling that they have received first class service.

**MAIN TASKS**
- Carry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork with the customer, ensuring that the customer is treated in a professional and efficient manner.
- To drive vehicles in a safe, lawful manner considering the weather and traffic conditions, reporting all faults with vehicles driven.
- Ensure all documentation is correct when transferring vehicles.
- Report any accidents, incidents to your Team Leader without delay.
- Comply fully with health and safety legislation, e.g. driving whilst under the influence of sleep-inducing medication, driving vehicles for which you are not insured or trained.
- Maintain a high level of customer care/satisfaction.
- To be aware of and adhere to all health and safety regulations and policies applicable to your position or environment.
- To be responsible for the collection of payments and receipts and to ensure the correct banking procedures are followed on return to the office.
- Wash, vacuum, clean and polish all cars using the approved materials and equipment to present the vehicles to the customer in accordance with company standards.
- Carry out overall presentation checks, and cleanliness of the repaired vehicle.
- Keep the car park always tidy.
- Liaise with reception to ensure courtesy cars are cleaned and checked out ready for collection by the customer.

**TECHNICAL JOB KNOWLEDGE**

The level and scope of technical knowledge will be discussed and agreed with your manager or team leader.

**OTHER DUTIES**

Due to the size and complexity of the establishments you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager to whom you have a reporting relationship.

**OTHER**

A minimum of 3 years’ experience in the role is preferred.

Hours are 8am - 5pm Monday - Friday
- Competitive salary plus team bonus.
- 30 days holiday including public holidays, plus additional days with service.
- Pension contributions.
- Recommend a friend technician bonus incentive.
- Long Service Awards - colleague recognition scheme.
- Health cash plan and rewards platform - claim back medical costs & high street discounts.
- Cycle to work scheme.

**Job Types**: Full-time, Permanent

Pay: £6.40-£11.50 per hour

Expected hours: 42.5 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person