Quality Assurance Officer
3 days ago
**Quality Assurance Officer**
**Cheadle**
**Up to £24,000**
D&R Partners has taken up the representation of a well-known specialised loan lender based in Cheadle, Manchester.
Our client has one of the largest loan books in the UK, which they have grown by modernising the lending process and providing consumers with simple solutions. As a consequence of their success, they've been able to expand, and they're now seeking for anIntermediary Assurance Officer.
The role will focus on performing independent quality assessments on specified roles within the Intermediary Relations department.
**The Quality Assurance Officer will take on responsibilities such as**:
- Be responsible for the effective completion of the accreditation and registration processes for Intermediary relationships.
- Be responsible for the maintenance of the Unable to Trade Register (UTTR)
- Review available External/Internal data sources (E.g. National Hunter)
- Contribute to the continuous improvement and development of the Intermediary registration processes.
- To complete independent quality assessments on defined roles
- To provide detailed and constructive feedback
**The Quality Assurance Officer will possess qualities such as**:
- Able to make accurate assessments against process
- Able to provide structured feedback to colleagues
- Computer literate ( including MS Excel and Word)
- Communication (written and verbal)
- Problem solving
- Planning and time management
If you have a background working within an office-based Quality Assurance role, and are familiar with working towards telephone based KPI’s, then this is the opportunity for you In return for your efforts, you will be rewarded with every benefit under thesun, including a generous performance bonus, critical illness cover, matched pension schemes, subsidised canteen, monthly awards, and so on.
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