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Full / Part Time Team Member
4 months ago
**Roles and Responsibilities**
- Provide an excellent experience by delivering exceptional customer service and ensuring our members are given a personable and attentive service throughout their stay.
- Prepare and present food & beverage items to the highest company standard, responsible for receiving customer orders in a timely and efficient manner.
- Deal with any customer feedback in a timely and professional manner, showing that you take ownership of the situation and making sure to escalate the issue to the appropriate member of staff where necessary.
- Ensure a safe environment at all times by complying with Health & Safety, COSHH and department policies as well as making sure all facilities and equipment are well maintained and properly stored.
- Exceptional communication skills and experience in a similar environment, able to respond appropriately & professionally to everyone you interact with in all manners.
- Excellent organisational flair, with a keen eye for detail and strong numeracy & literacy skills
- Maintain high levels of hygiene.
Previous experience in a similar environment is desirable, although not essential as full training is provided. You will need to possess good communication skills and have a positive and energetic nature.
Hourly rate dependant on age and experience.
**Benefits**:
- Tips
- Food on duty
- Uniform Provided
- Discounts on rooms and food
- On site parking
- Online training courses provided
- Pension scheme
**Please Note**
Due to our location own transport is necessary.
**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week
**Salary**: £6.83-£10.00 per hour
Work Location: One location