![The Leeds Deli & Little Leeds](https://media.trabajo.org/img/noimg.jpg)
Play Cafe Host
3 weeks ago
Job Summary
We are seeking a friendly and outgoing individual to join our team as a play cafe host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. If you love children, have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
**Responsibilities**:
- Greet guests with a warm and friendly smile.
- Guide guests to their tables and provide menus.
- Assist guests with seating arrangements and special requests.
- Maintain cleanliness and organisation of the cafe.
**Requirements**:
- Previous experience in a hospitality setting is preferred.
- Excellent guest service skills with the ability to communicate effectively.
- Ability to handle multiple tasks simultaneously.
- Ability to work well under pressure in a fast-paced environment.
- A helpful and positive attitude towards guests and team members.
- Flexibility to work evenings, weekends, and holidays as needed.
- This role requires 1-3 years of experience in the field or in a related area.
- Experience with children.
- Must have up-to-date DBS check and/or willingness to complete the certification.
**To give you an idea, a typical day at Little Leeds looks like...**
- Set up_
Set up play café for the day ahead.
Review online bookings and for the day.
Set up Little Room events space if required.
- 9am session - 1.5 hours (repeated at 11am, 1pm & 3pm)_
Greet all guests advising the house rules and outline how the sessions run.
Take any drinks/food orders.
Serve food/drinks, checking in on all guests.
Clear tables as you go.
Maintain a clean workspace.
Engaging with customers (particularly children; reading stories, playing puzzles etc.)
Tidying loose toys from play space just before the end of the session.
Ensure all tables bills are settled.
Reset the space for the next session.
Follow closing down procedures for the following day.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.42 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Employee discount
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Weekends only
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 2 years (required)
Work Location: In person
Reference ID: Play
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